Receptionist Cum Document Controller
Ramaco Trading and Contracting Co
Total years of experience :9 years, 7 Months
•Receiving and directing visitors, as well as plan and check appointments/meetings.
•Receiving incoming calls, emails and all documents/drawings by hand or thru email from on-going projects and distribute to the concern Head of department/Engineers.
•Update all the incoming and outgoing logs drawings and documents especially for the consultant/projects.
•Preparing of material request and petty cash thru ERP system requested by Head of department/Engineers.
• Receiving invoices from suppliers and maintain records up to date for reference.
•Preparing acknowledgement letter for subcontractor cheque collection before releasing the cheque/payment.
• Collect the cheque in Accounts department during cheque collection.
•Prepare transmittals and other correspondence.
•Check, monitor & arrange driver schedule related to work as per department/collegue request.
• Check and monitor the kitchen supplies & other consumables prior to make any order
•Provide various administrative support services to the team.
• Responsible for reviewing patient case and insurance coverage.
• Verify the patient’s insurance eligibility such as insurance validity, patient’s identity, take copy of QID or other valid identity card for cross identity check and signatures.
• Record in the electronic data processing system all important patient’s demographic information upon registration for any treatment.
• Coordinate with the doctor for any medically necessary services or procedures to be done to the patient that requires approval from the insurance company.
• Evaluate the appropriateness of the diagnostic code on the claims and procedures code done to the patient including relevance of symptoms and clinical investigation with procedures and return to the physician for clarification in case of doubts.
• Obtain pre-approval for all patients’ dental procedures in accordance with insurance policies and procedures.
• Prepare, review and transmit claims using billing software or excel program including electronic or paper claim processing.
• Encode insurance claims details in the monthly billing spreadsheet provided by various insurance companies.
• Arrange and maintain data for medical data base and registries.
• Answer all patients or insurance telephone inquiries pertaining to status of the insurance benefits.
• Scan and maintain all insurance billing reports, medical records and patients’ file and upload in the EMR for future reference.
• Work harmoniously with the team and actively participate in all company meetings and activities.