sarah khaled

• Managed multiple brand pages on Instagram, Snapchat, and TikTok including content creation, daily stories, posts, and community
engagement for retail, F&B, and lifestyle clients.
• Planned and executed paid social campaigns via Meta Ads Manager including ad creation, audience targeting, budget management,
and performance optimization.
• Delivered sponsored post and boosting strategies tailored to each brands goals, increasing reach, engagement, and follower growth.
• Provided content calendars, analytics reporting, and platform-specific best practices to maximize ROI.

• Led 4 concurrent marketing projects across SEO, social media, inbound marketing, and events, growing customer acquisition by 25%.
• Delivered weekly and monthly performance reports covering lead generation, website traffic, acquisition, and budget utilization.
• Developed and launched 3 inbound marketing campaigns for NGO clients; coached team members on execution and best practices.
• Measured campaign effectiveness against KPIs using Google Analytics and social media insights.

• Executed cross-channel B2C marketing campaigns, managing from planning through optimization.
• Conducted influencer analysis using Hype Auditor and Influencer Marketing Hub, reducing research time by 5+ hours per week.
• Delivered multi-channel campaigns incorporating SEO copywriting and paid social strategies.

• Managed 4 simultaneous projects across SEO, social media, and events, achieving 25% growth in customer acquisition.
• Improved brand awareness by 45% in four weeks through editorial content plans developed with the Sales Director.
• Generated 20% revenue increase and improved customer satisfaction by 35% through targeted marketing initiatives.

• Delivered 30+ marketing campaigns and 15+ promotional events for B2B and B2C audiences.
• Achieved 45% increase in footfall for retail clients and 35% for F&B clients via strategic entertainment vendor partnerships.
• Grew social media engagement by 35% for international and governmental clients through enhanced online presence strategies.

• Managed B2B marketing communications, producing compelling content across multiple channels and campaigns.
• Executed successful B2B marketing campaigns and events leveraging strong communication and project management skills.

- Create and manage project plans for various marketing and event activities.
- Coordinate meetings and trade shows by identifying, assembling, and organizing requirements.
- Establish contacts; developing schedules and assignments; managing mailing lists.
- Assist Communications Manager in updating office communications.
- Manage scheduling for monthly “Employee Spotlight” with partner brand.
- Maintain email lists for internal and external communications.
- Track customer complaints, forward to customer service and follow up to ensure resolution.
- Provide support in social media monitoring process if needed.
- Assist in collating marketing materials as needed.
- Update job knowledge by participating in educational opportunities (e.g. reading trade publications).
- Accomplish organization goals by accepting ownership for completion of new and different requests.

• Reduced high-risk customer service issues by 40% within 5 months through targeted process improvements.
• Increased user experience scores by 35% and developed a loyalty program to drive customer engagement and retention. Grew company brand by 45% and received appreciation awards for meaningful community

- Manage the cash transactions that take place on a bank on a daily basis.
- Cash checks and pay out money after verifying that signatures are correct.
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips
- Maintain accurate customer details of each transaction.
- Tally the full cash amount at the end of each day
- Transfer the funds from and into the accounts. (IBAN)
- Collect the necessary data about the customer regarding any of Mortgage, car, personal loan or insurance by making the budget if he can cover the credit amount (borrowing amount) and compare with the bank liquidity to be suitable to avoid the asymmetric information, the risk of receivables to obtain the acceptance.
- Check the Debit & credit Cards accounts for any fraud transaction.