SARAH KHODJA

• Manage client orders, invoices, and delivery follow-up.
• Check client balances and payments, and follow up on unpaid amounts.
• Work as the main contact between clients, the sales team, and other departments (production, logistics, accounting).
• Handle client complaints and find solutions (credit notes, returns, discounts).
• Prepare simple reports for management (sales, balances, results).
• Follow company rules for invoicing and payment follow-up.

• Managed customer orders and sales documentation.
• Coordinated with sales and logistics teams to ensure timely product delivery.
• Responded to customer inquiries and service requests, maintaining strong client relationships.
• Handled administrative tasks and communication between departments.

• Welcomed customers and assisted them in selecting suitable products.
• Provided excellent customer service before and after sales.
• Managed orders, payments, and client follow-up.
• Handled customer questions and complaints professionally.