Sarah McKenna, Yachting and Aviation Administrator

Sarah McKenna

Yachting and Aviation Administrator

SMP Partners Ltd

Location
United Kingdom
Education
Diploma, Banking Certificate
Experience
4 years, 3 Months

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Work Experience

Total years of experience :4 years, 3 Months

Yachting and Aviation Administrator at SMP Partners Ltd
  • United Kingdom
  • January 2012 to March 2014

Employer: SMP Partners Ltd
Role and Responsibilities: Yachting and Aviation Administrator
Supporting the company directors. Liaising with a busy portfolio of high net worth intermediary clients via telephone, letter, fax and email as well as members of the public, pilots and yacht captains. Drafting board resolutions and minutes for meetings. Arranging and scheduling meetings for directors. Arranging travel. Compiling itineraries. Balance sheets & profit and loss accounts. Electronic filing, manual storage and indexing of documents. Liaising with other departments such as accounting, tax, client services, marketing and HR. Arranging certifications, legalisations and notarisations. Making international payments.
Dates: 2012 - 2014

Premium Service Executive at Barclays Bank PLC
  • United Arab Emirates
  • January 2010 to January 2012

Employer: Barclays Bank PLC
Role and Responsibilities: Premium Service Executive
Liaising with my own busy portfolio of high net worth intermediary and institutional clients via telephone, letter, fax and email. Sales - Hibanking products i.e. investments, cards and deposits. Strong working knowledge of banking and computing systems. Dealing with and owning complex payment and investment related queries. Day to day banking servicing enquiries. Complaint recording and handling. Interest re-working. Interaction with internal departments including payments and HR. Arranging translation services. Web-exing. Online banking support.
Dates: 2010 - 2012

Education

Diploma, Banking Certificate
  • at Institute of Chartered Bankers
  • September 2012
Diploma, Business, Sociology and English
  • at Isle of Man College
  • September 2009
High school or equivalent, Maths, English, Business, Science, Economics, Textiles, IT, Religious Education, Performing Arts
  • at QEII High School
  • September 2008

Specialties & Skills

Microsoft Office
Client Services
Banking
Company Administration
ACCOUNTING
AVIATION ADMINISTRATION
BALANCE SHEETS
CLIENT SERVICES
INTERNATIONAL PAYMENTS

Languages

German
Beginner
English
Expert
French
Beginner

Memberships

Institute of Chartered Bankers
  • Certificate in Chartered Banking
  • September 2012
Institute of Chartered Secretaries and Administrators
  • Certificate in Offshore Finance
  • September 2013

Training and Certifications

Certificate in Offshore Finance (Certificate)
Date Attended:
September 2013
Valid Until:
March 2014
Certificate in Chartered Banking (Certificate)
Date Attended:
September 2012
Valid Until:
December 2012

Hobbies

  • Swimming
    Various badges and life-saving certificate
  • Netball
    Player for local premier division team