Yachting and Aviation Administrator
SMP Partners Ltd
Total years of experience :4 years, 3 Months
Employer: SMP Partners Ltd
Role and Responsibilities: Yachting and Aviation Administrator
Supporting the company directors. Liaising with a busy portfolio of high net worth intermediary clients via telephone, letter, fax and email as well as members of the public, pilots and yacht captains. Drafting board resolutions and minutes for meetings. Arranging and scheduling meetings for directors. Arranging travel. Compiling itineraries. Balance sheets & profit and loss accounts. Electronic filing, manual storage and indexing of documents. Liaising with other departments such as accounting, tax, client services, marketing and HR. Arranging certifications, legalisations and notarisations. Making international payments.
Dates: 2012 - 2014
Employer: Barclays Bank PLC
Role and Responsibilities: Premium Service Executive
Liaising with my own busy portfolio of high net worth intermediary and institutional clients via telephone, letter, fax and email. Sales - Hibanking products i.e. investments, cards and deposits. Strong working knowledge of banking and computing systems. Dealing with and owning complex payment and investment related queries. Day to day banking servicing enquiries. Complaint recording and handling. Interest re-working. Interaction with internal departments including payments and HR. Arranging translation services. Web-exing. Online banking support.
Dates: 2010 - 2012