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Sarah Medhat, Secretary

Sarah Medhat

Secretary·Qawam center

Kuwait

Bachelor's degree, Law

Work experience

Total years of experience: 9 years, 3 months

Secretary

December 2024 - September 2025

Qawam center

Al Kuwait, Kuwait

December 2024 - September 2025

Provided excellent customer service by responding to all client inquiries and ensuring a positive experience.
Handled customer concerns and resolved issues efficiently and professionally.
Managed bookings and coordinated schedules between therapists and clients to ensure smooth operations.
Maintained organized records and updated spreadsheets regularly to prepare accurate monthly reports.
Performed essential administrative and secretarial tasks, including document handling, data entry, and office coordination.
Maintained the overall atmosphere and organization of the workplace to create a welcoming environment.
Responded to emails promptly and addressed system-related issues, coordinating with management when necessary.
Contributed ideas and suggestions to support business growth and continuous improvement.

Company industry:
Other Healthcare Services

Remote Account manager

May 2022 - August 2024

SeoZad Advertising company

Cairo, Egypt

May 2022 - August 2024

Achievement and responsibilities:

• CEO assistant.
• Manage and grow a portfolio of key advertising accounts.
• Build long-term relationships with clients to understand their business needs.
• Collaborate with diferent teams to ensure successful campaign delivery and performance.
• Develop and execute account strategies to meet and exceed sales targets.

Company industry:
Advertising

Purchase manager assistant

September 2023 - April 2024

singaria

Al Farawaniyah, Kuwait

September 2023 - April 2024

Achievement and responsibilities:
• organize all files and sheets for the manager
• Reviewing data for customs papers, and government papers
• Translate english product into arabic
• Monitor the dates of upcoming shipments
• Communicate with suppliers to request products needed for the store

Company industry:
Food & Beverage Production
Job role:
Management

Executive Secretary

September 2022 - September 2023

Mogahwi Stationery.

Sharq, Kuwait

September 2022 - September 2023

Achievement and responsibilities:
• HR assistant.
• Whatsapp moderator & sales.
• Handling contracts in the legal department.
• Organizing meetings and visits.
• Organizing employee files and documents.
• Handling phone calls and Emails.
• Welcome guests.
• Ensure that administrative decisions are implemented correctly.
• Reducing the burden on managers.
• Organization of work policies within the ofice.
• Writing and printing reports.
• Scheduling interviews.
• Communication and linking the diferent departments in the company together.

Company industry:
Office Supplies

Remote Account manager & Data Collector

October 2021 - May 2022

Nsns App (Oman)

Muscat, Oman

October 2021 - May 2022

Achievements and responsibilities:

• Research for Data in each Country Qatar & Oman.
• Distributing work tasks to the work team.
• Collecting the required data with pictures.
• Organizing work using Google sheets.
• Uploading the Data in the System.

Company industry:
Social Services

secretary & IT manager assistant

October 2020 - May 2021

Navi App

Cairo, Egypt

October 2020 - May 2021

Achievements and responsibilities:
• Welcome guests.
• Entering contracts with Details and uploading pictures in the system.
• Research for required data.
• Organizing work using Google sheets.
- Preparing and managing correspondence, reports and documents.
- Organizing and coordinating meetings, conferences and travel arrangements.
- Take notes during meetings.
- Maintain schedules and calendars.
- Arrange and confirm appointments.
- Organizing internal and external events.
- Handle incoming emails, mail, and other materials.

Company industry:
Social Services

Data entry specialist

August 2019 - August 2020

Leader Investment Group

Cairo, Egypt

August 2019 - August 2020

Achievements and responsibilities:
• Receiving restaurants menu and uploaded on (foodboy.com, one of the groups projects in Saudi Arabia) with pictures.
• Research for required data
• Enter merchants data.

Company industry:
IT Services

Remote Customer support

July 2014 - March 2018

Sak for import-export

Riyadh, Saudi Arabia

July 2014 - March 2018

Achievements and responsibilities:
• Online Customer Service (Waseet Taobao) is one of Saudi Arabia shopping website.
• Email Handling.
• Translating conversation from English to Arabic and vice versa.
• Taking supplies orders from customers and arranging delivering them with the purchase responsible.
• Typing the necessary and correspondence data in excel as required.

Company industry:
Social Services

Education

Cairo University, Faculty of Law

June 2017

June 2017

Bachelor's degree, Law

Egypt

GPA (rating): Satisfactory

GPA (rating): Satisfactory

Skills

Video Editing

Expert

Account Management

Expert

Office Management

Expert

Customer Care

Expert

Secretarial

Expert

office administration

Expert

COMMUNICATIONS

Expert

CUSTOMER SERVICE

Expert

RESEARCH

Expert

SALES

Expert

SCHEDULING

Expert

speed typing

Expert

WRITING

Expert

CUSTOMER SUPPORT

Expert

ADMINISTRATION

Expert

DATA ENTRY

Expert

email handling

Expert

SUPERVISORY SKILLS

Expert

TRANSLATION

Expert

WEB SITE PRODUCTION

Beginner

ADOBE PHOTOSHOP

Intermediate

system administration

Intermediate

Video Editing

Expert

Account Management

Expert

Office Management

Expert

Customer Care

Expert

Secretarial

Expert

Languages

Arabic

Expert

English

Expert

Hobbies and interests

video editing
learning new stuff
Reading
Cooking