سارة سليم

Executive Assistant To CEO ·Maarafi General Trading & Constructions

المملكة العربية السعودية

بكالوريوس, Business Administration

الخبرة العملية

مجموع سنوات الخبرة: 14 سنوات, 4 أشهر

Executive Assistant To CEO

أكتوبر 2019 - حتى الآن

Maarafi General Trading & Constructions

الكويت، الكويت

أكتوبر 2019 - حتى الآن

Responsibilities: * as Executive Assistant : - Managing and maintaining CEO’s calendar including scheduling appointments, internal/external meetings and conference calls. - Securing appropriate signatures and track documents through the approval process on behalf of CEO. - Drafting and editing correspondence, communications, presentations and other documents on behalf of CEO . - Coordinate CEO’s travel itineraries, flights, hotel accommodation, rental car and other travel needs. - Preparing agendas for meetings, briefing materials and presentations as needed to support the CEO. * As Office Manager : - Serving as the first point of contact to answer, screen and transfer incoming calls as well as office visitors. - Coordinating logistics and prepare meeting materials for Company’s Board of Directors and Committee Meetings. - Overseeing all daily office functions ensuring the organization and staff have a satisfying work environment. - Maintaining Office files and records as well as update company’s Outlook contacts central database. - Providing event planning assistance to the Development and Program teams as needed for other events.

مجال الشركة:: إدارة الممتلكات والمرافق
الدور الوظيفي:: إدارية

Retail Sales Executive

فبراير 2018 - أكتوبر 2021

Ooredoo - Kuwait

السالمية، الكويت

فبراير 2018 - أكتوبر 2021

Responsibilities & Skills : - Understanding what the buyer wants. - Establishing trust with the buyer. - Sell in a buyer- responsive manner. - Using psychology to engage the buyer. - Acting on what the customer is saying. - Demonstrate subject matter expertise. - To be socially active with target buyers. - Personalizing my interactions. - Using a variety of marketing skills which was great to mix sales with marketing. - Closing target on date. - Communication skills through working face to face in the market environment.

مجال الشركة:: الاتصالات والشبكات
الدور الوظيفي:: المبيعات

Call Center Executive

أبريل 2017 - يناير 2018

Ooredoo - kuwait

الكويت، الكويت

أبريل 2017 - يناير 2018

1- Receiving and dealing with all customers’ issues.
2- Providing accurate information and submitting trouble tickets “help desk request”.
3- Guiding all customers’ issues to a satisfactory conclusion.
4- Following up on going customer cases and communicating progress to management and customer.
5- Promoting the supportive image of the company in every possible way.
6- Escalate calls to relevant departments when required.
7- Ensure customer satisfaction and trust was re-built beyond expectation.
8- Working as retention executive as I was responsible for calling customers who had repeated calls and ensure that they had solved all their pending issues through phone call, emails or trouble tickets.

مجال الشركة:: الاتصالات والشبكات
الدور الوظيفي:: خدمة العملاء ومركز الإتصال

Marketing Coordinator

سبتمبر 2016 - أبريل 2017

WB Technologies Co

الكويت، الكويت

سبتمبر 2016 - أبريل 2017

Responsibilities:
1- Handling all social media accounts “ total of : 3 instagram accounts, 2 twitter accounts “
2- Scheduling and coordinating the future schedules for social media posts.
3- Preparing and presenting daily social media reports and their impacts on sales.
4- Organizing and aiding the graphic designer in determining the general direction of the artwork.
5- Contacting and arranging meetings with companies and parties interested in offering marketing opportunities.
6- Ideation and execution of marketing and social media plans.

مجال الشركة:: البيع بالتجزئة وبالجملة
الدور الوظيفي:: التسويق والعلاقات العامة

Marketing Assistant

يونيو 2014 - أغسطس 2016

habchi & shelhoup

السالمية، الكويت

يونيو 2014 - أغسطس 2016

Responsibilities:
1- Roberto Cavalli Launch & Promotion (2014 )
2- S.T Depont Launch & Promotion (2014)
3- Pro Loft Makeup For Ever Event (2016
WB Technologies February 2016 - September 2016
Customer support agent / Marketing team member
Responsibilities:

1- Handling customer support and after sales issues and customer’s retention including : calls, emails, whatsapp’s hot number and internal coordination.
2- Training and supervising new recruits and trainees at the department having achieved excellent performance and rapid growth.
3- Planning, ideation and execution of key marketing plans and strategies to help expand and establish the brand in the market.
4- Handling social media outlets that are key to sales and customer’s reach.

مجال الشركة:: 1381
الدور الوظيفي:: التسويق والعلاقات العامة

Marketing Coordinator

يونيو 2011 - أغسطس 2013

channels media

الكويت، الكويت

يونيو 2011 - أغسطس 2013

Responsibilities:
1-Handled the preparation and execution of projects and tasks while taking initiative and being protective.
2- Organizing events related to the company “info connect 2011” including logistic s and execution.
3- Representing the company when sponsoring events and finalizing the deals held with other major institutions.

مجال الشركة:: الإعلان
الدور الوظيفي:: التسويق والعلاقات العامة

Promoter

Dupon

- Roberto Cavalli Launch & Promotion (2014) - S.T

مجال الشركة:: الإنتاج الصناعي
الدور الوظيفي:: المبيعات

التعليم

Zagazig University

يونيو 2017

بكالوريوس، Business Administration

مصر

Skills

الادارة

Expert

الادارة

Expert

Interpersonal Skills

Expert

Interpersonal Skills

Expert

Administration

Expert

Administration

Expert

Sales

Expert

Sales

Expert

Social Media Marketing

Expert

Social Media Marketing

Expert

CUSTOMER SUPPORT

Expert

CUSTOMER SUPPORT

Expert

ADMINISTRATION

Expert

ADMINISTRATION

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BUSINESS ADMINISTRATION

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BUSINESS ADMINISTRATION

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Negotiation

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Negotiation

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Planning

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Planning

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Order

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Order

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Procurement

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Procurement

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Mail

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Mail

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Preparation

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Preparation

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Management

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Secretarial

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Secretarial

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Executive Secretary

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Executive Secretary

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Outlook

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Typing

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Typing

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Microsoft Office

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Microsoft Office

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Sales

Intermediate

Sales

Intermediate

Microsoft Word

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Microsoft Word

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Teamwork

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Teamwork

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Marketing

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Marketing

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Operation

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Operation

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Office Management

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Office Work

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Microsoft PowerPoint

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Microsoft PowerPoint

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Purchasing

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Key Account Management

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Key Account Management

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Office Administration

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Office Administration

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COMMUNICATION SKILLS

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COMMUNICATION SKILLS

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CALL CENTER

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CALL CENTER

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COMPUTER SKILLS

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COMPUTER SKILLS

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CREATIVE PROBLEM SOLVING

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CREATIVE PROBLEM SOLVING

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CUSTOMER SATISFACTION

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CUSTOMER SATISFACTION

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Customer Care

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Microsoft Excel

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Training

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Project Management

Intermediate

Project Management

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Computer Service

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Client Interfacing

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Client Interfacing

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Content Creation

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Content Creation

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Digital Marketing

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Digital Marketing

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SEO

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SEO

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Social Media

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Social Media

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الادارة

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الادارة

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Interpersonal Skills

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Interpersonal Skills

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Administration

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Administration

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حسابات مواقع التواصل الاجتماعي

اللغات

الانجليزية

متمرّس

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سارة سليم

مشاركة سيرتي الذاتية

الخبرة العملية

Executive Assistant To CEO

Retail Sales Executive

Call Center Executive

Marketing Coordinator

Marketing Assistant

Marketing Coordinator

Promoter

التعليم

Zagazig University

Skills

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي

فيس بوك

انستغرام

اللغات

الانجليزية