quality assurance coordinator
ezhire
مجموع سنوات الخبرة :3 years, 6 أشهر
•Answering phone calls, providing information and directing callers to appropriate person/ taking messages.
•Meeting visitors, determining nature of business and directing them to specific destinations and notifying appropriate person of visitor’s arrival.
•Receiving, separating and distributing incoming mail or other materials to relevant parties.
•Transmitting and delivering facsimiles.
•Filling and maintaining records of internal and external mails.
•Keeping the reception area tidy and clean.
•Monitoring team performance and training team members when necessary.
•Processing orders, forms, applications, and requests.
•Communicating with customers and drivers through various channels.
•Acknowledging and handling customer complaints.
•Maintaining a positive, empathetic and professional attitude toward customers at all times.
Mili Ceramica, Hasbaya
• Work with customers to find what they want, create solutions and ensure a smooth sales
process
• Find new sales leads, through business directories, client referrals, etc
• Keeping management informed by submitting activity and results reports
• Resolving customer complaints by investigating problems; developing solutions; preparing
reports; making recommendations to management
The Clinic by Dr Sari, Hasbaya
• Providing the patient with high quality care by performing a variety of office, laboratory and patient
care duties.
• Helping the dentist handle patients, intruments and supplies
• Documentations of patients’ files and organizing them by a specific order that changes according to
priorities
• Creating a timetable for the month’s appointement in order to avoid clashes.