freelance translator
not specified
Total des années d'expérience :11 years, 5 Mois
Responsible for handling technical support for customers, providing customers with reliable technical information, presenting suitable solutions with a timely manner, logging all conversations on Client’s system, achieving required quality KPIs and company’s metrics, educating customers about the process of resolving their issues and accommodating to their levels and communicating with team members, quality and team leader.
Answering calls and welcoming customers, dealing with the system and log every call, dealing with regular customers to answer questions about delivery etc.
teaching English Language for 5th and 9th graders, focusing in all skill of the language with different methodologies, preparing exams and worksheets, preparing classes, mostly used games to deliver my classes for 5th graders.
Teaching English Language for 5-7th Graders.
translating various documents including technical and legal from English to Arabic.
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