Assistant Manager-Online Product (Flights)
makemytrip.com
Total years of experience :18 years, 0 Months
• Looking after the sales of domestic flights for Make My Trip Pvt. Ltd.
• Managing a call center for offline sales.
• Maintaining inventory of domestic flights on Make My Trip website.
• Discounting and adding promotion for thrusting sales on weak sectors.
• Contracting GDS and Airlines for fares and deals.
• Airlines Coupons Management.
• Data mining and analysis for business growth.
• Troubleshooting of fare website fare discrepancy.
2. Worked as Senior Process Associate in KLM & Martinair Airline’s rebooking and Schedule Maintenance deptt. InterGlobe Technologies, India handling all the rebookings of the KLM and Martinair flights in case of cancellations, Lowload, Oversales and Misconnections. Thereby rebooking the passenger via different hubs and reissuing the E-ticket. Re-Check-in of passenger incase of rebooking on KLM, Airfrance, Kenya Airways, Martinair. Handling the Amadeus Inventory system of KLM for route addition, new flight, opening the flight for sale, closing a flight, schedule change and re-accommodation of passengers.
Examination Board/University Subjects/Division Year M.B.A. Institute of Management Sciences, University of Lucknow (U.P.) Tourism (First Class) 2003-2005
B.Sc K.N.I.P.S.S., R.M.L Avadh University, Faizabad (U.P.) Electronics, Mathematics, Physics (First Class) 2000-2003
10+2 C.B.S.E (Central School Sultanpur, U.P.) Mathematics, Physics, Chemistry, Biology, English. (First class) 1998-2000
Matriculation C.B.S.E. (Stella Maris Convent School, Sultanpur, U.P.) English, Hindi, Mathematics, Science, Social Science. (First class) 1997-1998