Sardar Shah, IT Project Manager

Sardar Shah

IT Project Manager

Dubai Islamic Bank

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Software Engineering
Experience
21 years, 5 Months

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Work Experience

Total years of experience :21 years, 5 Months

IT Project Manager at Dubai Islamic Bank
  • United Arab Emirates - Dubai
  • My current job since July 2020

IT Project Manager Cards and ATM

Manager at Union National Bank
  • United Arab Emirates - Abu Dhabi
  • My current job since February 2015
at Union National Bank
  • United Arab Emirates
  • My current job since January 2005
Project Manager at Union National Bank
  • United Arab Emirates - Abu Dhabi
  • My current job since January 2007
Project Manager at UNB
  • United Arab Emirates - Abu Dhabi
  • My current job since January 2007
Manager at Union National Bank
  • United Arab Emirates - Abu Dhabi
  • February 2015 to May 2020

I-Deposite
* Prime/Online/Fraud Guard
* Way4 (Openway)
* Open2/Postilion
* Card Recon System
* ATMs and ATM Simulator
* VISA/MasterCard Certification

Manager at Union National Bank
  • United Arab Emirates - Abu Dhabi
  • February 2015 to May 2020

Responsible for planning, scheduling, and controlling the movement of systems/builds to live
and test environment. Additionally performing Software Test Management along with
Release Management for all banking systems to deliver new and enhanced IT
services/systems required by the business, while protecting the integrity of existing
services/systems by ensuring that only qualified changes are migrated in production in
coordination with ITD Support teams, vendors and all UNB group divisions and subsidiaries.
Test Management
o To oversee and manage the testing activities performed by the testers, in-house
and outsourced, with specific focus on:
 Quality assurance in all delivered changes for testing
 Adherence to ISPS policy in terms of secured test environment
 Continuous improvement on the quality of testing
 Manage and measure performance and delivery against work plans, and
take corrective action where necessary.
 Drive continuous Testing and Release process improvements.
 Reporting to the progress and status updates to the immediate superior.
Release Management
o To manage and adherence to Release Management process, with primary
emphasis on:
 Release scope
 Release portfolio
 Effective and efficient implementation of all software releases
 Traceability of UAT signoffs and test results in the Release Migration
locations
 Availability of Release plan
 Release approval for scheduling and communicating releases
* With relevant and vast experience of administering Testing and Release in the following:
o Cards Management System (PRIME, ONLINE and Fraud Guard)
o ATM Switch (OPEN2 & Postilion)
o Card Personalization System (Way4)
o Understanding of ISO 8583 transactions processing protocol
o Understanding the Issuing and Acquiring processing
o Cards life cycle including the back office processing
o Certifications and testing with payment schemes (UAE Central Bank, VISA,
MasterCard & Union Pay International)
o Hands on experience on VISA, MasterCard, UAESWITCH and ATM simulators
o Smart Cards (Magnetic Stripe and CHIP/EMV and Contactless)
o Transactions life cycle and processing through ATM and POS
o T24 Core banking (Browser/Backend process, Patch/Pack deployment in Unix
environment)
o Preparation of Test Plan including the test scenarios and test cases as per
industry best practices
o Functional/Performance/Regression/Sanity testing thru Manual or Automated
process
o Business communication
Complete knowledge of Prepaid Card Transaction flow from Acquirers to Processors.
Systems handled with above responsibilities are listed below
1. I-Deposit: (Web extension to ATM to handle Card less transactions)
2. Prime System: (Back office System for Cards)
3. Online System: (Authorization system for Cards).
4. Fraud Guard Application: (Used for Fraud Detection related to Credit and Debit Cards)
5. Open2/Postilion: (This is our Banks Switch which is connected to our ATMS, Core-Banking and
UAE Switch)
6. Card Recon System: (This application is used as our Reconciliation system)
7. ATM: (downloads of the ATMS for WINCore with/Withour Cash Deposite Module)
8. In House developed applications: (These application consist of, Creation of Base2 for Core
Banking, Creation of Renewal files for open2, Reports using excel Macros and etc)

Sr.Officer
  • September 2013 to January 2015
Sr. Officer
  • September 2013 to January 2015
Sr.Officer
  • September 2013 to January 2015

Responsibilities in Bank:
* Analyzing new systems and technologies
* Prepare Business Case
* Future Banking trends
* Innovative ideas to plug-in the bank
innovations handled with above responsibilities are listed below
* Banking Thru Social Media
* Cloud computing - Private Cloud
* BIG Data
* Mobile Banking - BYOD
* Interface with EIDA Card for customer information
* Branch Automation for Superior Customer Experience

Officer
  • April 2006 to August 2013
Application Support Officer
  • April 2006 to August 2013

Responsibilities in Bank:
* Application Support and Maintenance of Existing Systems
* Handling Vendors(TSYS-CTL, ACI, Temenos), Visa, MasterCard, UAE Switch, related
communications and tasks
* Compliance update related to Visa, Master Card, UAE Switch for our cards and card related in
Core Banking (in-house BV and T24 Temnos)
* Guiding Testing team to perform UAT
* All requirement specification creation for Temenos required for all Cards related systems.
* Requirement specification creation for Middleware project related to Cards
* Involved in replacing the old Switch to new Switch i.e. Open2.
* Credit/Debit/prepaid Cards handling from IT and technical perpective
* Switch Migration experience
Systems handled with above responsibilities are listed below
1. PCI DSS: This is a the card payment industry Data security standard which are implement in our
environment
2. T24: (This is Vendor based (Temenos) Core-Banking System)
3. Prime System: (Back office System for Cards)
4. Online System: (Authorization system for Cards).
5. Fraud Guard Application: (Used for Fraud Detection related to Credit and Debit Cards)
6. SWIFT: (This is used internationally for interbank transactions)
7. AML: (This Application is used as Anti Money Laundring)
8. Open2: (This is our Banks Switch which is connected to our ATMS, Core-Banking and UAE
Switch)
9. Card Recon System: (This application is used as our Reconciliation system)
10. VISA Edit Package: (This is Visa Provided Application used to download/Upload)
11. MasteCard MFE: (This used for MasterCard File download/upload)
12. ATM: (downloads of the ATMS for WINCore and NCR with BNA And non BNA)
13. In House developed applications: (These application consist of, Creation of Base2 for Core
Banking, Creation of Renewal files for open2, Reports using excel Macros and etc)

Officer at Union National Bank
  • United Arab Emirates - Abu Dhabi
  • April 2006 to March 2011

DSS implementation
* Prime/Online/FraudGuard
* Way4 (Openway)
* SWIFT/AML
* Onx/Open2/Postilion
* Card Recon System
* VISA Edit Package
* MasterCard MFE
* ATMs

Project Manager
  • January 2007 to January 2008

Responsibilities in Bank:
* Project Management
* Implementation of Project
Worked as

Programmer Analyst
  • June 2005 to August 2005

Developing complete dynamic page generation mechanism using Active Server Page.
* Using JavaScript for effective client-side validations.
* Using VBScript at server-side to increase the functionality of the modules.
* Supported Ms Access as back-end database.
Environment: ASP, HTML, JavaScript, VB Script, Visual Interdev 6.0 and Ms Access

Programmer Analyst at PIBAS Pakistan (Pvt.) Ltd
  • June 2003 to April 2005

Requirement gathering from the Clients
* Design of robust and generalized application architecture.
* Maintenance of Project for Existing Clients
* Implementation of Systems for new Clients
* Testing to some extent
* Documentation of the existing Applications as per standards
* Developing complete dynamic page generation mechanism using Active Server Page.
* Using JavaScript for effective client-side validations.
* Using VBScript at server-side to increase the functionality of the modules.
* Supported both Oracle 8i and MSSQL Server 2000 as back-end database.
Environment: Visual Basic, ASP, COM, HTML, JavaScript, VB Script, WML, Visual C++,
Visual Interdev 6.0 and Oracle 8i and MSSQL Server 2000
Systems handled with above responsibilities are listed below
* PIBAS Telephone Banking System (TBS)
* PIBAS Mobile Banking System (MBS)
* PIBAS Security System (PSS)
* PIBAS WEB Banking (WBS)
* PIBAS Payroll Management System (PMS)
* PIBAS Office Security system (POSS)

Programmer Analyst at PIBAS
  • Pakistan
  • January 2003 to January 2005

Telephone Banking System
* Mobile Banking System
* Security System
* WEB Banking
* Payroll Management System
Note: Over all Summary is present at
the current page. The Detail Description
of above listed projects/Systems are
available in the next pages.
Objective: Provide utmost skills and performance with sheer dedication and
commitment under small deadlines.
Proficiency: Cards Area Specialist in IT.
Experience: 15+ Years of experience as various role i.e. Project Manager,
Manager System Release, Senior IT Application Support officer and
Developer.
Specialized Banking Domain in Alternative delivery channels
Areas: Cards Area (Prime, Online, Open2, Postilion),
Payment system/Switch (Visa, MasterCard, UAE)
ATMs (Switch, downloads)
Credit/Debit/Prepaid Cards
Handling Vendor/Banks internal Customer/UAT
Switch Migration Experience (from Onx to Open2, Open2 to
Postilion)

Education

Bachelor's degree, Software Engineering
  • at Khairpur University
  • April 2020

Bachelors of computer sciences

Master's degree, Software Engineering
  • January 2000

(

Bachelor's degree, Software Engineering
  • at Bahria University
  • January 2000

,

Specialties & Skills

IT Project Management
IT Management
Software Project Management
Release Management
ms project
BANKING
AUTOMATION
BUSINESS CASE
EDITING
MIGRATION
SWITCHES
programming
team leadership
team management
web development
service delivery
marketing
system administration
windows server
program management
software project management
agile project management
planning

Languages

English
Expert
Urdu
Expert