Relationship Manager
Al hail orix finance psc
Total years of experience :10 years, 5 Months
1. Marketing and sales of Fixed Assets finance which includes; Commercial Mortgage, Marine, Trade & working capital as well as Term Loan facility to Tier 1 & Tier 2 corporates for a maximum limit of AED 25 million per client.
2. Portfolio management for existing corporate clients to enhance their revolving credit lines and maintaining their existing limits and complete compliance regulations to ensure proper portfolio control.
3. Instrumented additional revenue lines by initiating business tie-up, Designing, Research and Development, Policy Guidelines as per central bank, which led to the launch of products for Aston Martin, Food Truck finance, DAMEN, Al Futtaim(Volvo) automotive as well as supplier tie ups towards Buy Back Guarantees that secured risks involved in the business.
4. Member of the first pilot team commercial mortgage product launch and singly managed new businesses, legal association as well as catering to existing business lines.
5. To review and perform accurate credit analysis of corporate clients including audited financial report analysis and market research for offering new as well as enhancing credit limits to be sent to Japan Head office .
6. Performed, reviewed and managed risk analysis on corporate customers clients for understanding the in depth analysis of optimizing a mix of clients company revenue and trade receivables towards identifying bad debt losses and risks involved.
7. Managed project management for newly developed business product named “SAMA Cards” towards B2B digitalization of payments.
8. Developed secured lending triangular model and implemented in the asset based lending platform that fortified the transaction in the event of default.
• Supervised a sales force of 40+ and led all sales team training/development programs.
• Integrated corporate finance concepts and multi-product solutions to help clients navigate complex capital structure, strategic funding and risk management issues.
• Created several Tie-ups between the bank and business consultants for the benefit of strategic marketing and business relationship.
• Generated business profiles for corporate clients that require additional facilities from the bank. Conducted accurate market analysis and assisted in the launch of marketing and sales campaigns for the organization with regards to free zones and free hold properties in the UAE.
• Research and Development of the market for targeting the right HNI clients. Researched the market for development of existing banking products and services.
• Ensured compliance with regulatory policy taking action where necessary in order to minimize risk whilst maintaining excellent relationship with the clients and their portfolios.
• Increased revenue and maximized return on risk assets through day to day supervision of market rates with the treasury for currency exchange rates.
Achievement Highlights
• Closed AED100 million Trade finance deal for the organization
• Quadrupled and achieved revenues from international accounts, catapulting sales from AED 76M in 2010 to AED 87M in 2011.
• Built an A caliber team of multinational sales talent. Recruited staff; led ongoing mentoring/training on EmiratesNBD full suite of software and network monitoring solutions and coached consultative sales, customer care and closing best practices.
• Was recognized and awarded runner up recognition in outstanding sales for the financial year of 2010 and a certificate of excellence in April 2010.
• Was awarded first top performer recognition for the 4th quarter of 2010 and the 1st quarter of 2011
Product management and development of newly launched product of Education loans.
Created Tie - ups with reputed universities like Manchester Business School, Canadian University, Heriot - Watt University, University of Wollongong, etc
Marketing & Sales of banking products in the areas of loans in regards to Business, Personal, and Investments & Mortgages.
Research & Development of the Target Market
Planning and Implementing Strategic creative & innovative ideas for marketing and sales of the products
Independently handled the sales team including setting the daily sales target, conducting performance reviews of the team and provided work leadership while working in conjunction with sales support representatives
Identifying potential corporate clients and selling the concept of payroll.
One point ambassador between the customers, dealers & the bank.
Maintaining excellent relationship with the dealers to ensure increase in sales volume & customer loyalty.
Understanding the immediate requirements of the client and offering the right product to the right client
To create Customer satisfaction for the goodwill of the organization and create opportunity for the further growth of business
Achieved & generated highest sales in the team on volume of fixed deposit with AED 23 Million in the 1st quarter of 2009.
Expedited client immediate requirements in the field of Logistics.
Accelerated and resolved customer inquiries to ensure service quality.
Client servicing and regular update of the shipment & tracking delivery based on the proposed freight terms and conditions.
Ensured products reached the client according to the proposed freight terms and conditions.
Corporate Communication Executive