Technical Analyst/Writer
Programmers Force
Total years of experience :0 years, 9 Months
At Programmers Force, I have managed to develop strong interpersonal skills as well as professional writing skills. I also got the opportunity to look at all the technical aspects of marketing a product at international level. While preparing formal technical reports, I have also presented various products to a couple of delegations at national level.
• Experience in writing blogs or documentation
• Increase user’s understanding through photographs, animation and simply to understand wording
• Prepares formal technical reports after analysing the market trends
• Writing press releases, Quora posts, and Slide Share presentations
• Writing promotional blogs, company newsletters and competitors analysis
• Research on target customers demands and writing accordingly
• Coordinating with technical team and potential customers to understand the product in hand and market needs
At Digital Globe Services, I am an excellent communicator and have superior “people” skills. My job is to contribute in company’s global sales over the phone through my critical and analytical skills as well as dealing with complaints and queries. The goal is to contribute in the company’s growth by bringing in more customers and developing business.
• Catering potential or existing customers to convince them about a product or service using own critical skills
• Answering questions about products or the company
• Asking questions to understand customer requirements and close sales
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
Awarded with the award of GOLD MEDAL in the category of PERFORMER.