SuccessFactors Consultant
Freelance SAP
Total years of experience :16 years, 0 Months
Key Deliverables:
• Partnered with multiple organizations to deliver tailored SuccessFactors solutions aligned with their business objectives.
• Conducted comprehensive assessments of client requirements and translated them into scalable and efficient HRIS solutions.
• Act as a primary point of contact for clients seeking HRIS support, offering expertise and guidance on various HRIS issues, including SAP SuccessFactors.
Key Deliverables:
• Played a key role in the SuccessFactors Employee central, recruitment and PMGM with related integrations, technical, configuration, implementation and reporting aspects.
• Worked as technical point of contact for HR and assisted subject matter experts with ensuring data integrity and testing system changes.
• Worked as technical point of contact for SAP system (core HR, pay, benefits and time), which is properly configured according to
legislation, collective agreement, internal policies and/or best practices.
• Managed daily payroll, benefits, pension, and organizational management operations in the area of issue and escalation management, which includes reporting, analyzing and resolving issues.
• Performed quality testing in test and production environments, supporting all changes. Led or assisted in various projects, system changes and audits.
• Collaborated with key stakeholders to support and deliver various programs, with a slant towards the team member community.
• Supported incident/escalation processes to minimize system outage time and exceed the quality of service.
• Had strong relationships across the HR community and represented HR Operations at meetings both internally and externally with vendor partners.
• Managed and implemented more than 30 integrations for TELUS internal and external vendors.
• Acted as an HRIS subject matter expert and conducted systems analysis, including recommendations that drive strategic solutions.
Key Deliverables:
• Spearheaded comprehensive HR support, overseeing full-cycle recruitment, onboarding, training, development, compensation, equal employment, HRIS administration, policy and procedures development, grievance resolution, and reward management in both strategic and hands-on capacities.
• Managed the human resources programs, goal setting, performance management, salary review process, training assessments, employee engagement and communications.
• Assisted leadership team by advising them on policies, procedures, and best practices and collaborated with managers to ensure fair and competitive compensation practices.
• Supported current and future business needs through developing, engaging, motivating, and preserving human capital.
• Managed the HR-Process Excellence function to continuously improve HR processes by identifying areas for improvement, developing and implementing improvement plans, and evaluating the impact of those improvements. Ensured critical changes/updates were communicated throughout the organization and embedded through coaching and training.
• Managed regular HR reports and dashboards to track progress, identify trends, and provide insights.
• Developed and implemented a compensation and benefits strategy aligned with the companys strategic goals.
• Formulated and led a strategic alignment of total rewards, non-financial rewards, executive remuneration, employee benefits, pay-for performance, customised rewards, and reward communication.
Key Deliverables:
• Developed and implemented performance management processes and systems in alignment with organisational objectives, including key performance indicators (KPIs & SLAs) and metrics to measure team and individual performance.
• Provided guidance and support to managers on setting performance expectations, conducting performance evaluations, and sharing feedback.
• Developed and facilitated training programs, workshops, and coaching sessions to enhance employee skills and capabilities. This included
monitoring and evaluating training initiatives and making necessary adjustments to maximise impact.
• Managed HR policies and procedures to promote workplace fairness, consistency, and equity, monitored compliance, and mitigated risks
through regular audits and assessments.
• Provided subject matter expertise for SuccessFactors Employee Central, recruitment, onboarding, and PMGM modules. Managed releases, assessed impacts on changes, and implemented opt-in/opt-out changes.
• Managed SF proxy access and workflows, including roadmap development & delivered, new features, and alignment with HR objectives.
• Ensured a safe and healthy work environment by addressing occupational health and safety issues, managing benefits, and handling grievances and labour relations.
Key Deliverables:
• Implemented SAP Activate Methodology for deploying and synchronizing SAP SuccessFactors modules.
• Conducted discovery meetings to evaluate existing processes and future requirements.
• Provided functional guidance and expertise to devise optimal solutions.
• Played a key role in successfully implementing the SuccessFactors EC, recruitment and onboarding modules for the client.
Key Deliverables:
• Developed and implemented HR strategies aligned with organisational objectives in the UAE & Middle East; Partnered with the business and stakeholders on organizational design, workforce planning, succession planning, and skills assessment and development.
• Managed the day-to-day operations of the HR Shared Services by leading a team of HR Generalists to provide HR services such as talent management and retention, policy clarification, facilitating the renewal of employment visas and EIDs, enrolment in medical insurance, and conflict resolution. Also developed and monitored KPIs and periodic reports to identify opportunities for improving employee satisfaction.
• Managed the end-to-end recruitment process, including JD design, website advertising, candidate selection, and interviewing with Line
Managers. Prepared and approved offer letters and employment contracts, including reference checks and psychometric tests relevant to each role. Managed onboarding and offboarding activities, including payroll-related queries.
• Optimized and managed performance management, benefits, employee service centre, and data management, emphasizing compliance, efficiency, and accuracy.
• Managed the organizations annual HR talent management cycle, including talent and performance management, compensation management, succession planning, compensation increments and leadership development.
• Led Fugros global initiatives to cultivate a diverse and inclusive workplace culture, ensuring equal opportunities for all employees.
• Implemented global HR strategy by collaborating with global HR counterparts, leveraging synergies and ensuring alignment.
• Managed vendor relationships, employee engagement initiatives, project management, and communications and change management.
• Managed salary planning and merit increase cycles across regions and utilised the Korn Ferry/ Hay Group methodology for job evaluation, aiding in developing a global job architecture.