System Engineer
Emirates Computers
Total years of experience :14 years, 5 Months
Performing the design and implementation of WSUS for corporate networks
* Executing audits on network resources for vulnerability, security and protection against virus, DoS and DDos
* Managing NTFS File systems & assigning security like EFS &file level, Partitions, and RAID on disks, quotas and DFS
* Supervising the maintenance of servers and performing backup and restoring of live servers
Accomplishments:
* Played a key role in turning-around the under-performing projects
* Essayed a key role in overcoming critical challenges during the execution of projects
* Attributed the specific expertise for each team member and built a supporting training series to address knowledge gaps
* Initiated an issues management process for critical tasks that was adopted as a departmental practice, resulting in improved
issue resolution times
Please refer to the annexure for projects handled
Ensuring ownership of incidents, service requests, problems, change, availability
and configuration management
* Closing incidents after verification from users & defining and planning separate
procedures for major incidents
* Restoring normal service as soon as possible based on customer’s perspective and
within defined SLA
* Trend Micro Level -2 Technical Training - Trend Micro Dubai