EXECUTIVE ASSISTANT
Beemojo
مجموع سنوات الخبرة :21 years, 3 أشهر
• Ensure follow through of all discussed items in meetings, with updates being incorporated in to reports.
• Develop, plan and implement cost-effective procedures for office operations.
• Coordinate daily operations such as all customer services, front desk processes, orders and payments.
• Act as the frontline in dealing with public relations and boosting the organisation's credibility.
• Orchestrate communications, monitor requests and identify those that require immediate action.
• Efficiently administer a variety of accounting activities (expense reports, financial documents, purchase orders, and invoices).
• Served as the executive key point person by coordinating sector related business units and other facets of the company.
• Maximised productivity rates by proactively monitoring and providing feedback on operational concerns and product issues.
• Client order processing, delivery/ collection scheduling and follow-up, exchange and returns management, liaising with accounts.
• Generated necessary paperwork and reports including stock availability, invoices, credit notes and shipment details.
• Developed and enforced a project filing system and database maintenance guidelines to ease the data access.
• Provided coaching, mentoring and cross-functional conflict resolution support to the team on new vs. old company standards.
• Reports (incl.MIS), ORACLE, OFFICE, internal PROGRAMS
• Enhancing teamwork and applying leadership skills to J/F Class Service in accordance to the Company standards and procedures
• Applying Customer/Guest feedback to service improvement
• Part-time trainer as UK ILM certified
• Executive office skills along with MD’s support (diary, travel, minutes...)
• Enhancing teamwork and applying leadership skills to J/F Class Service in accordance to the Company standards and procedures
• Applying Customer/Guest feedback to service improvement
• Executive office skills along with MD’s support (diary, travel, minutes...)
• Enhancing teamwork and applying Company standards and procedures
• Applying Customer/Guest feedback to service improvement
• Executive office skills along with MD’s support (diary, travel, minutes...)
• Duty assignments, QS observation, Complaint resolutions, Cash handling
• Food preparation (carving, flambé, plating, beverages)
• Conventions, Receptions and other functions scheduling and arrangements
• Observing service QS, hiring, training, and supervision of F&B staff
• Monitoring food quality and preparation, handling deliveries and cash flow
Maturita
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