Sartaj Alam

Manage and execute 45+ courier shipments daily, maintaining a
•
99% accuracy rate for commercial and residential drop-offs.
Optimize delivery sequences via digital navigation applications,
reducing turnaround times and bypassing heavy traffic zones.
Securely process Cash-on-Delivery (COD) financial transactions,
balancing exact accounts daily with management.
Ensure strict adherence to package handling protocols, ensuring
zero damaged shipments during transit.

Handled time-sensitive multi-drop food and hot meal orders,
•
ensuring absolute freshness and customer satisfaction upon
delivery.
Maintained excellent order hygiene and thermal bag maintenance
standards while adhering to speed and safety road regulations.
Communicated smoothly with dispatch systems, merchant kitchen
partners, and end customers to handle real-time delivery status
updates.
Consistently met monthly performance benchmarks for high speed
and exceptional peer/customer ratings.