CSR
Warid Telecom
Total des années d'expérience :1 years, 6 Mois
Warid Telecommunications Head Office (Service) — Lahore CSR, 2008-2009
Initial duty after training was to assist all new clients in activation and registration of SIMS.
Upgraded to handle “ALL POSSIBLE QUERIES” relating to Pre-Paid clientele.
Commanded complete knowledge to every end user service offered by company.
Earned excellent marks on performance reviews for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.
Citibank Cavalry Branch — Lahore Citigold Sales Officer, Jun -Sep 2007
Communicated effectively with multiple departments. to plan and prepare welcome packages for new clients.
Established strong relationships to gain support and effectively achieve results.
Entrusted to manage office in the supervisor’s absence. Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared correspondence.
Assisted in the day to day banking procedures in different dapartments.