Sasini Wimalasinghe

• Lead operationalization of a multicultural healthcare coordinating platform across Sri Lanka.
• Manage end-to-end service workflows, call center teams, and healthcare professional recruitment.
• Coordinate health education initiatives and collaborate with healthcare providers island-wide.

Under Supervision of Mr. Ifthikar Ahmed (Psychologist Counselor) & Dr. (Counseling
Psychologist)
• Gained practical experience in counselling sessions and psychological assessments under qualified
supervision.
• Supported clients presenting with anxiety, stress, and adjustment difficulties in a structured clinical
environment.
• Assisted in developing and implementing individualized counselling plans in collaboration with
supervising psychologists.
• Applied knowledge of psychological theories and therapeutic frameworks in real client interactions.
• Maintained accurate and confidential client records and session notes in compliance with professional
standards.
• Participated in case discussions, reflective practice, and ongoing professional development activities.

• Ensured patient safety through JCIA and ISO 9001:2015 accreditation standards; conducted daily
quality audits.
• Developed Root Cause Analyses (RCAs) for medication errors and patient safety incidents.
• Trained staff on KPIs, medication safety, and patient safety protocols; audited call center quality.

• Oversaw obstetric, gynecological, NNU, and PICU wards; supervised and counselled nursing staff.
• Collaborated with multidisciplinary teams to plan and maintain high-quality patient care.

• Managed Electronic Health Records (EHR); documented patient histories, examinations, and results.
• Facilitated communication during patient encounters and ensured accurate clinical documentation.

• Documented patient encounters and supported practitioners with EHR navigation and record retrieval.