Sales Development Manager
Dubai First PJSC
مجموع سنوات الخبرة :25 years, 6 أشهر
Managing sales units consisting Assistant Sales Development Managers, Sr. Relationship officers and Relationship Officers. Monitoring business flow through various units like sales support, operation and credit on daily basis. Designing and proposing various sales promotional schemes to motivate the staff and boost sales. Conducting meeting with high profile Govt. employees to source bulk business. Ensuring the availability of required numbers of sales officers and assisting the Head of Sales in hiring. Encouraging teams on daily basis to source quality business and maintain highest service standards. Arranging various training programs covering various aspects of business like product, policy, process, compliance and selling skills.
Co ordinate with internal departments for the fast and smooth flow of files till approval.
Provide market intelligence to senior management to align the business accordingly.
Sales and business development activities of retail banking products ( Personal loans/Credit Cards/Premier Banking) in UAE through individuals & corporate clients to ensure efficient and profitable operations. Recruiting, leading & managing team members while maintaining high standards of customer service. Reporting to National Sales Manager, UAE and responsible to drive overall value growth of business by driving acquisition of Consumer Banking products across Assets and Liabilities.
Provide leadership and direction to 2 Team Leaders with team of 20 Sales Officers as
Business Development Manager of ADCB the leading local Bank in UAE to accomplish department goals and monitor work- flow. Responsible for enhancing profitability, sales, and market share through the development and implementation of strategic and tactical
Sales plans for executing bank’s strategy for the Dubai Branch. Concentrating on
UAE National loans and X-sell. Reporting to the Area Sales Manager-Dubai.
Provide leadership and direction to 3 Team Leaders with team of 30 Sales Officers as
Business Development Manager of RBS Bank the leading Bank of the World to accomplish department goals and monitor work- flow. Responsible for enhancing profitability, sales, and market share through the development and implementation of strategic and tactical
Sales plans for executing bank’s strategy for the Dubai Branch. Reporting to the Head of Sales.
• Drive business growth through aggressive business development initiatives that result in increased revenue growth.
• Promoting Bank’s Retail Banking Products like - Personal Loans, PDC Loans, Credit Cards, Liabilities, Deposits, Payroll Accounts/ Investment Banking Products /Bank Assurance including cross-selling of other Banking products such as Trade Finance, Corporate and Mortgage Finance including to existing and new customers both individuals / corporate.
• Significantly improved the corporate client base, profitability, customer service, and achieved the target as set by the Management.
• Provide team with guidance, motivation, and discipline to consistently achieve sales & customer satisfaction. Conduct regular meetings with staff to know their feedback.
• Elevated Bank’s profile through out the business community and enhanced its relationship with major corporate clients.
• Monitor and ensure targets are achieved. Perform periodic reports preparation against targets for submission.
• Created and nurtured a well-balanced, diverse, focused sales team through motivation, leadership and training. Provide leadership to team to accomplish department goals, schedule and monitored workflow
• Travelled extensively in the region as a Corporate Ambassador, generating high visibility for the Bank.
• Revitalized and strengthened relationships with multinational companies in the territory covered, which accelerated revenue growth and improved, market position.
• Record-breaking performances through-out the career by consistently exceeding sales quota through development of the interactive relationships within the teams.
• Major Accounts Handled - Lamprell / ETA Ascon/ Sedar / Emirates/Siemens/
Al Tayer Group / Dnata/ IFFCO/AMS Intl/BUKHATIR GROUP/Allana Group/etc
· Overlooking Marketing division by supporting customized software sales team.
· Supervising sub-ordinates
· Regular follow-up of queries from customer support
· Preparing monthly reports to Management
· Maintaining Accounts and other Managerial activities etc.