Satheesh Gunasekaran, Senior Customer Service officer

Satheesh Gunasekaran

Senior Customer Service officer

Eros electricals LLC

Location
United Arab Emirates - Abu Dhabi
Education
High school or equivalent, SSLC
Experience
16 years, 3 Months

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Work Experience

Total years of experience :16 years, 3 Months

Senior Customer Service officer at Eros electricals LLC
  • United Arab Emirates - Dubai
  • My current job since December 2013
Senior Customer service officer at Eros Electricals LLC
  • United Arab Emirates - Dubai
  • December 2013 to January 2015

I do handle walks-in customer face to face and i am in-charge of my service center.

Customer Service Executive at Etisalat pvt ltd
  • Sri Lanka - Colombo 2
  • August 2011 to November 2013
Call Center Executive at Suntel Pvt Ltd
  • Sri Lanka - Dehiwala-Mount Lavinia
  • November 2009 to July 2011

I do get calls regarding our products and offer and we do up selling our product and promotion.

Medical Transcriptionist at Auxicogent International Lanka pvt ltd
  • Sri Lanka - Colombo 2
  • February 2008 to October 2009

I do get voice file to convert into word document and will keep all the patient records.

Education

High school or equivalent, SSLC
  • at Gandhi Matriculation School
  • April 2007

Gandhi Matriculation Higher Secondary School, Tamil Nadu, India. Secondary School Leaving Certificate Tamil 78 English 79 Mathematics 90 Social Studies 80 Science 69 I have been passed my SSLC examination in 79.4%

High school or equivalent, Business And Services
  • at Gandhil matriculation School
  • June 2006

I had got 3 times best employ award in Eros Group LLC

Specialties & Skills

Customer Surveys
Planning and Organizing
Customer Loyalty
Customer Service
outlook
team leadership
teamwork
problem solving
operation
microsoft powerpoint

Languages

Tamil
Native Speaker
English
Expert
Malayalam
Intermediate

Hobbies

  • Photography, Cricket and basket Ball