SYSTEM ADMINISTRATOR
ALLIEN GAMING CAFE
Total years of experience :13 years, 7 Months
Working as a SYSTEM ADMINISTRATOR for providing online gaming support..
Providing IT Support around 100 Systems
Handling and Managing Systems by Cybercafe and Smart launch
Providing Support for Installing and Troubleshooting windows7, 8 & 10, Online & Offline Games
Providing Support for controlling Bandwidth by Coordinating with Client
Installing Patch updates for OS, Online games, Smart launch and Antivirus
Handling Documentation for Purchasing and Invoice Management
Coordinating with vendors for Online Games Interrupts
Provided IT Support around 1200 Systems
* Assistance and IT Support which includes Troubleshooting various
o Issues such as Software installation, Mail Configuration, Network
o Maintenance, System Updates.
* Installation and Troubleshooting of windows XP, 7 & 8, Linux, Centos and
MS Visual Studio, SQL Server.
* Configuring Exchange server clients like MS Outlook, Lync and
troubleshooting issues related to mails delivery and backup.
* Configuring and Managing Network Printers.
* Installing OS Patches/Antivirus updates in PCs.
* Support for end users by helpdesks and OTRS with SLA.
* Creating Monthly Standard Images by using WDS and Clonezilla
* Knowledge in WSUS Patch Management by using MBSA
* Support for Client VPN like Juniper, Stonegate, Any connect and Citrix
* Knowledge in PDQ and Spice Work Management
* Creating Monthly report for all devices by using TASMA
* Experience in Preventive Maintenance for Desktops and Laptops
* Assistance and IT Support which includes Troubleshooting various
o issues such as Software installation, Mail Configuration, Network
o Maintenance, System Updates
* Installation and Troubleshooting of windows XP, 7
* Configuring Exchange server clients like Netscape and troubleshooting
issues related to mails delivery and backup
* Configuring and Managing Network Printers
* Support for end users by helpdesks with SLA
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Worked as
Completed my degree post my diploma against correspondent....
Dept holder
