sidhartha sankar sankar

Project 1: Marsh FedExWeb is a web application for the view, registering the policies and
rating of FedEx contractors, the customer of Marsh. The rating application uses Protectives web services for the renewal rating algorithms. A custom web user Interface has been built that can be invoked from Velocity and able to pull out data required for Work Accident and Workers
Compensation renewals. This application works in two modes, as web application and batch
process. Web application is synchronous and processes one customer at a time. Batch process is
asynchronous process and processes multiple customers at a time. The site had the features like
policy search with different options, view certificates of coverage, exposures and online enrolment of users.
Responsibilities:
• Completely owned the Incident /Problem Management of using ticketing owning systems.
• Coordinating with bug fixing team for problem management and responsible for weekly status updates showing the progress of the support process.
• Involved in Release and deployment in production Servers.
• Review the Test results and release artifacts before moving into production for all releases.
• Provided the necessary update to Level 1 Team(GSD) for all issues fixes.
• Prepare and Review the shell scripts for testing the application.
• Involved in shell scripts review.
• Managed a team of 20 Resources.
• Worked with Global &Internal Teams to discuss concerns and take those to the closure.
• Guided team members for high priority issues and help them to take to closure.
• Provided and Identified root cause analysis (RCA) to all bug fixes .
• Introduced proactively Monitoring Steps in the Production Support Process.
• Prepared Trend analysis for incident/problem to senior management
• Prepared Aging analysis for incident and problem tickets.
• Report Status and Prepared Day/Week/month Report analysis to the Senior Management Environment: Eclipse3.6, Java 1.7, Javascript, Angular JS, websockets, , Spring Frameworks, Hibernate, Webservices, Jenkins, Git Stash, Winscp, Oracle, Apache Tomcat, RHEL, Junit & Maven, Jenkins, SPLUNK, Nagios, SONAR

Achievements:

• Completely implemented GENOS-ITRS for the application (Application server, DBServer) by using the SME team.
• Identified the techno-functional SME in all modules and marked them as SPOC for each modules
• For incidents, reduced the intervention of the L team.
• Co-ordinated with US counterparts for release management process under pressurized environment.
• During code walkthrough on major release, identifying the bottleneck on the lJava /DB) code provided the optimization techniques.

Project 2

The Workbench(WB) is the single platform for all clients facing staff to manage their client relationships and perform activities on behalf of their clients. It is designated to provide superior client management by aggregating everything we know about our clients, automates
key business processes and provides a platform for collaboration across all businesses in the bank.

The Workbench is divided into 3 main areas: Client360: Displays all client data, including revenue, pipeline, call reports and other transactional data across the bank. Activities: Integrates a number of disparate systems in order to streamline key business
processes. You can now initiate requests on behalf of your clients in an automated, electronic
way with full end to end monitoring and tracking, reducing the need for you to follow-up on
requests and in turn allowing you to spend more time with your clients. Deal Centre: Deal Pipeline Entry and dashboard through a single platform. Providing Easier collaboration between CIC, CF, CM and other product groups and easier transactional cross sell.
Responsibilities
• Coordinating with L3 team for problem management and responsible for weekly status updates showing the progress of the support process.
• Completely owned the Incident /Problem Management of Workbench using ticketing owning systems.
• Prepared Trend analysis for incident/problem to senior management
• Prepared Aging analysis for incident and problem tickets.
• Coordinate for the KL WB and Chennai WB Team and implemented the cross functional KT to KL Team.
• Provided the necessary update on WIG for Level 1 Team(GSD)
• Stakeholder Management skills -Communication & interpersonal skills.
• Introduced proactively Monitoring Steps in the Production Support Process
• Managed a team of 15 resources.
• Ensure the team of no SLA slippage.
• Worked with global teams, discuss concerns and take those to the closure.
• Maintains delivery, Customer focus, Leadership quality, team work, career development and quality of the project.
• Report Status and Prepared Day/Week/month Report analysis to the Senior Management Environment: Eclipse3.6, Java 1.7, Javascript, Ember JS, websockets, JBOSS Fuse, Spring Frameworks, Hibernate, Webservices, Jenkins, Git Stash, Winscp, Oracle 11 .2.0.4g(Daas2), Apache Tomcat, RHEL, Appdynamics, Loadrunner, SQL Developer, Junit & Maven,

Project 3
Mashreq Bank has initiated a project to launch an enhanced liquidity management and investment related products offered by various businesses for its customers.
Mashreq bank has opted for Intellect Corporate Internet portal as the internet/intranat Front end for its corporate banking services which comprise of cash management, trade finance
solution, LMS and investment services, collection & receivables from intellect suite. It contains a BackOffice application and Front Office application. The system provides options like Payments, Investment, Collection& Receivables .Matrix portal provides a single point access to the portal for the corporate users to enhance their business. Corporate users offered to payments, deposits, collections, changes standard settlement instructions, authorization workflows along with liquidity features.
Responsibilities
• Stakeholder Management skills -Communication & interpersonal skills.
• Prepare implementation plan and co-ordinate deployment.
• Participates in Requirement gathering for Enhanced Request.
• Develops Project Plan for Enhanced request
• Develops Resource Plan for Enhanced Request
• Coordinate for the SIT / UAT / QAT/DR deployment and Production.
• Support users during PVT/UAT, log issues and track till closure.
• Coordinate to setup environment for new implementation
• Coordinate for the Disaster Recovery deployment
• Communication and coordination with teams for L2 & L3 .
• Provided quick turnaround time for the Emergency/Critical issues
• Provided Root cause analysis and problem resolution for the issue
• Provided clarification/Query resolution for the low priority issues
• Focus on stability of the production environment by undertaking environment stability
• Support Hardware/Software environment changes
• Participate in transition of new applications to production support team.
• Introduced proactively Monitoring Steps in the Production Support Process
• Managed a team of 12 resources.
• Provides leadership and keep team motivated.
• Worked with global teams, discuss concerns and take those to the closure.
• Experience in managing technology projects and supports.
• Involved in Project life cycles on both development & maintenance projects, Estimation methodologies, Quality processes etc
• Participated in Working Committee Meeting
• Report Status to the Senior Management
Environment: Eclipse3.3, Java & J2EE(Servlets, JSP, EJB, JMS), Intellect J2EE Frameworks, Webservices, Ant, Winscp, CoreFTP, Oracle 1 1g, Websphere 7.1, Windows, Windows 7 &LINUX, Microsoft Visual Source Safe, SQL Developer, JPROBE, JPROFILER, GCVIEWER.

Project 4 JPMC has initiated a project to launch an enhanced liquidity management and investment related products offered by various businesses for its customers. As part of this
offering, JPMC has chosen Liquidity and Investment to function as the Product Engine and Intellect Portal to function as the Customer Portal. It contains a BackOffice application and Front Office application. The system provides options like Sweeping, Investment into Money Market Funds or Unitized Time Deposits and also other related offerings like Inter-company loan tracking, Entrust Loans, Interest calculation and posting and loan settlements. Liquidity Investments portal provides a single point access to the portal for the corporate users to enhance their business. Corporate users offered to book deposits, redeem deposits, changes standard settlement instructions, authorization workflows along with liquidity features.
Responsibilities
• Prepare implementation plan and co-ordinate deployment.
• Coordinate for the SIT / UAT / QAT/DR deployment and Production.
• Support users during PVT/UAT, log issues and track till closure.
• Coordinate to setup environment for new implementation
• Coordinate for the Disaster Recovery deployment
• Communication and coordination with teams for L2 & L3
• Provided quick turn around time for the Emergency/Critical issues
• Provided Root cause analysis and problem resolution for the issue
• Focus on stability of the production environment by undertaking environment stability
• Support Hardware/Software environment changes
• Participate in transition of new applications to production support team.
• Introduced proactively Monitoring Steps in the Production Support Process
• Worked with global teams, discuss concerns and take those to the closure.
• Participated in Steering Committee Meeting
• Report Status to the Senior Management
Environment: Eclipse3.3, Java & J2EE(Servlets, JSP, EJB, JMS), Intellect J2EE Frameworks, IBATIS, Webservices, Ant, Winscp, CoreFTP, Oracle 1 1g, Weblogic 10.3, Windows XP, Windows 7 &LINUX, Solaris, HP Quality Center, Peregriene, Microsoft Visual Source Safe, JProbe, Site Catalyst, SQL Developer& Dynatrace, HTTPWATCH.

Project 4: The assignment is to make the web front-end screens of the Chargeback System . This system shall be used by PBS customers when they have a chargeback case for international transactions. In the flow of a chargeback case, there are different tasks to be done
through these web screens. The main objective is to reduce the time and resources spent on
dispute handling, as many procedures are performed manually today. With the New Chargeback System, the assignments for the employees in PBS Dispute Resolution Department will be to take considerations of business decisions on disputes according to the Danish Visa/Dankort and international Chargeback rules, using the new CBK system. The issuers are obliged to create
disputes using the new web site.
Responsibilities:
• Analyzing the High level design and Designing the Low level design for the same.
• Design, implement and test fixes (for bug reports) and changes (for Change Requests) to programs.
• Performed Code Reviews adhering to Coding Standards.
• Involved in developing Unit test cases.
• Report status to Project leader against the assigned work plan.
• Conducting weekly status meeting
Environment: Java 1.4, J2EE 1.4, Struts 1 .2, Websphere 5.0, Webservices, and Oracle 9i, Windows Professional XP, MicroSoft Visual SourceSafe(VSS), CVS and HP Quality Center.

Project 5: The VAKS application of Tele-Denmark Corporation (TDC, which is a Denmark based telecom giant company) is an e-commerce application portal for B2B and B2C Mobile subscribers. The project involves designing and development of on-going business requirements for Tele-Denmark Corporation. TDC provides communication services in Denmark and Switzerland and holds significant interests in a range of communications companies elsewhere across Northern and Continental Europe. Capgemini role involves the development of Self Service
functioning, currently this is biggest project being executed in Capgemini Denmark.
Responsibilities:
• Analyzing the High level design and Designing the Low level design for the same.
• Design, implement and test fixes (for bug reports) and changes (for Change Requests) to programs.
• Involved in Coding
• Developing Unit Testcases preparation
• Executing the UTC
• Involved in Build/Deployment and Release process
• Performed Code Reviews adhering to Coding Standards.

Environment: Java 1.4, J2EE 1.4, Struts 1 .2, WebLogic Server 8.1, Tomcat 5.5.2, Webservices, and Oracle 9i, Windows 2000, MicroSoft Visual SourceSafe(VSS), SubVersion(SVN).

Project 6: The VAKS application of TeleDenmark Corporation (TDC, which is a Denmark based telecom giant company) is an e-commerce application portal for B2B and B2C Mobile subscribers. . TDC provides communication services in Denmark and Switzerland and holds
significant interests in a range of communications companies elsewhere across Northern and Continental Europe.The application is hosted on Intershopss Enfinity Application server.The shop involves desk and SOC.
Responsibilities:
• Shop setup for the new users
• Involved in Unit Test Case Preparation
• Involved in Build & Deployment
• Involved in Coding
• Involved in Release Management

Environment: Java 1.4, J2EE 1.4, Struts 1 .2, WebLogic Server 8.1, Tomcat 5.5.2, Webservices, and Oracle 9i, Windows 2000, MicroSoft Visual SourceSafe(VSS), SubVersion(SVN).