Product Owner
Seamless Distribution Systems
Total des années d'expérience :5 years, 11 Mois
• Spearhead the product strategy and vision for the organization's Retail Value Management (RVM) Suite, with a focus on the SCC (Smart Campaigns & Commissions) and VMS (Voucher Management Services) products, ensuring alignment with strategic objectives.
• Lead high-stakes deployment projects to international clients, from initial discovery workshops to post-launch support, fostering critical client relationships and contributing to the organization's global expansion.
• Collaborate with Tech Sales and Business Analyst teams to craft precise Business Requirement Documents (BRDs), serving as the foundation for product development and ensuring seamless execution.
• Drive the creation of comprehensive functional and technical solutions, working closely with engineering teams to maintain alignment between product goals and technical implementations.
• Develop and maintain the product roadmap, guiding the future direction of SCC and VMS post System Requirement Specification (SRS) sign-off.
• Manage the product backlog, ensuring accurate estimation of user stories and maintaining a high-velocity agile development process.
• Champion a culture of quality assurance by leading internal QA testing, load testing, regression testing, performance testing, ops testing, and security testing.
• Contribute to the development of critical Change Requests (CRs), enabling the introduction of new features and continuous product improvement.
• Oversee seamless product migration to client environments, meticulously ensuring compliance with non-functional requirements (NFRs) to guarantee a successful transition.
• Simultaneously managed and provided critical oversight for multiple high-impact projects with international clients such as MTN Benin, Chinguitel Moratoria, Sudani Sudan, Expresso Senegal, DU, and Ooredoo, ensuring seamless coordination, effective resource allocation, and alignment with strategic objectives across all ongoing initiatives, including deployment projects and upgradation projects for VoMS to VMS.
• Led a team, coordinating efforts across cross-functional teams to ensure efficient product development and seamless execution, including payment gateway and POS integration for insurance premium payments.
• Developed and executed end-to-end product strategies aligned with the company's vision, encompassing roadmap planning, release cycles, backlog management, user story development, testing, and quality control, with a focus on enhancing payment experiences.
• Leveraged Agile methodologies to drive iterative development, ensuring timely releases and adaptable product enhancements, such as streamlined payment processes.
• Demonstrated deep understanding of UI/UX, engineering, and development processes, enhancing collaboration and improving product outcomes, especially in payment-related features.
• Successfully managed Android and iOS mobile app development, contributing to a holistic user experience, including secure payment options.
• Spearheaded the assessment of feasibility for loyalty program integration, collaborating closely with development teams and technical stakeholders, enhancing customer retention and engagement through payment-linked rewards.
• Maintained a sharp focus on customer experience and commercial viability, resulting in improved consumer app performance and increased user engagement, particularly in the context of payment interactions.
Master of Business Administration (MBA)