ITO Svc Delivery Cons III-B
HPE
مجموع سنوات الخبرة :18 years, 10 أشهر
• Installing, Configuring and Hardening of Windows 2008 / 2012 Servers.
• Troubleshooting basic issues related to VM-Ware based Virtual infrastructure.
• Provide On-Call support for high priority issues.
• Change Raising to facilitate incident, Problem resolution. Pro-active, reactive Problem management.
• Responsible to patch 7000 Wintel supported servers with 100% KPI’s every Quarter
• Perform root cause analysis, troubleshooting, escalation, and notification of network, server, application, and security events as assigned. Conduct all necessary follow-up actions based on assignments, policy, and procedures.
• Use of ticketing tools HPSM, Remedy.
• Extensively use HP Server automation HPSA to deploy patches, report collection, compliance.
• Creating and Managing Virtual Machines in Windows Azure and setting up communication with the help of Endpoints.
• Creating specialized and generalized images for Windows and Linux and copy images between storage accounts and subscriptions.
• Scale up and scale down VM sizes and also responsible for configuring availability sets.
• Deploying the websites and applications into the Azure services and monitor website resources.
• Configuring endpoint monitoring, alerts and diagnostics.
• Configure auto-scale using built-in and custom schedules and updating the instance counts
• Plan storage capacity, configuring and managing the shared storage using Azure File service.
• Creating and managing Directories under the Active Directory in Azure Cloud.
• Good understanding and experience of Azure resource policy, VNet, NSG, Backup, OMS, ARM
• Configure Azure Backup and implement storage for backup and disaster recovery
• Checking cluster and node health state, and process the recovery action if the cluster found under degraded or dead state.
• Investigating and troubleshooting on the failure nodes with respect to their fault codes and reasons.
• Diagnosing the unknown codes / issues using fabric logs.
• Working with hardware vendors using RMA tool to fix the hardware failure nodes.
• Responsible for VM's migration, cluster utilization under compute clusters
• Monitoring protection of tenants and runners around the Azure environment.
• Configuration the power distribution units and Digi's remotely
• Maintain daily operations for Windows server infrastructure and components.
• Configuring NT, 2000, 20003, 2008 R2, 2012 R2 servers and workstations.
• Maintain Active Directory, DHCP, DNS, Group Policy and Clustering on 2008 server.
• Creating databases, users in MS-SQL 2000, 2005 and maintaining high-availably by mirroring the database.
• Support In-house POS application, Open Bravo POS.
• Maintenance of Symantec Endpoint 11 licensed version antivirus Server and Client Versions.
• Installation and configuring of virtual servers using Hyper- V based on 2008, 2012 R2 servers.
• Configuring of network print servers and network printers.
• Maintaining DELL, HP & IBM hardware.
• Creation of Web filters using Cyberoam (CR15i) and integrate with existing Domain infrastructure.
• Maintain Tally 9 ERP server and clients.
• Regular monitoring of systems using Kaseya Virtual System administration tool.
• Install and troubleshoot NSE, BSE, MCX, and NCDEX related software’s.
• Maintain WAN connectivity using VSAT’s, Eicon Cards, ISDN and leased lines to NSE, BSE, MCX and NCDEX.
• Provide Dial-up connectivity to remote users with DHCP.
• Remote troubleshooting using Radmin, TeamViewer tools.
• Maintain daily operations for Windows server infrastructure and components.
• Configuring NT, 2000, 20003, 2008 R2, 2012 R2 servers and workstations.
• Maintain Active Directory, DHCP, DNS, Group Policy and Clustering on 2008 server.
• Creating databases, users in MS-SQL 2000, 2005 and maintaining high-availably by mirroring the database.
• Support In-house POS application, Open Bravo POS.
• Maintenance of Symantec Endpoint 11 licensed version antivirus Server and Client Versions.
• Installation and configuring of virtual servers using Hyper- V based on 2008, 2012 R2 servers.
• Configuring of network print servers and network printers.
• Maintaining DELL, HP & IBM hardware.
• Creation of Web filters using Cyberoam (CR15i) and integrate with existing Domain infrastructure.
• Maintain Tally 9 ERP server and clients.
• Regular monitoring of systems using Kaseya Virtual System administration tool.
• Install and troubleshoot NSE, BSE, MCX, and NCDEX related software’s.
• Maintain WAN connectivity using VSAT’s, Eicon Cards, ISDN and leased lines to NSE, BSE, MCX and NCDEX.
• Provide Dial-up connectivity to remote users with DHCP.
• Remote troubleshooting using Radmin, TeamViewer tools.
• Maintain daily operations for Windows server infrastructure and components.
• Configuring NT, 2000, 20003, 2008 R2, 2012 R2 servers and workstations.
• Maintain Active Directory, DHCP, DNS, Group Policy and Clustering on 2008 server.
• Creating databases, users in MS-SQL 2000, 2005 and maintaining high-availably by mirroring the database.
• Support In-house POS application, Open Bravo POS.
• Maintenance of Symantec Endpoint 11 licensed version antivirus Server and Client Versions.
• Installation and configuring of virtual servers using Hyper- V based on 2008, 2012 R2 servers.
• Configuring of network print servers and network printers.
• Maintaining DELL, HP & IBM hardware.
• Creation of Web filters using Cyberoam (CR15i) and integrate with existing Domain infrastructure.
• Maintain Tally 9 ERP server and clients.
• Regular monitoring of systems using Kaseya Virtual System administration tool.
• Install and troubleshoot NSE, BSE, MCX, and NCDEX related software’s.
• Maintain WAN connectivity using VSAT’s, Eicon Cards, ISDN and leased lines to NSE, BSE, MCX and NCDEX.
• Provide Dial-up connectivity to remote users with DHCP.
• Remote troubleshooting using Radmin, TeamViewer tools.
• Maintain daily operations for Windows server infrastructure and components.
• Configuring NT, 2000, 20003, 2008 R2, 2012 R2 servers and workstations.
• Maintain Active Directory, DHCP, DNS, Group Policy and Clustering on 2008 server.
• Creating databases, users in MS-SQL 2000, 2005 and maintaining high-availably by mirroring the database.
• Support In-house POS application, Open Bravo POS.
• Maintenance of Symantec Endpoint 11 licensed version antivirus Server and Client Versions.
• Installation and configuring of virtual servers using Hyper- V based on 2008, 2012 R2 servers.
• Configuring of network print servers and network printers.
• Maintaining DELL, HP & IBM hardware.
• Creation of Web filters using Cyberoam (CR15i) and integrate with existing Domain infrastructure.
• Maintain Tally 9 ERP server and clients.
• Regular monitoring of systems using Kaseya Virtual System administration tool.
• Install and troubleshoot NSE, BSE, MCX, and NCDEX related software’s.
• Maintain WAN connectivity using VSAT’s, Eicon Cards, ISDN and leased lines to NSE, BSE, MCX and NCDEX.
• Provide Dial-up connectivity to remote users with DHCP.
• Remote troubleshooting using Radmin, TeamViewer tools.