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Sattar Mithaighar, IT Director – Hyderabad ERP

Sattar Mithaighar

IT Director – Hyderabad ERP·RealPage India Pvt Lt

India

Master's degree, Master of Business Administration

Work experience

Total years of experience: 19 years, 5 months

IT Director – Hyderabad ERP

January 2024 - Present

RealPage India Pvt Lt

Hyderabad, India

January 2024 - Present

Manage, implement and support multiple mid to large IT programs giving solutions to customers across ERP, Fusion cloud, Integration
Middleware, Database and home grown products. Build strong technical teams across programs and collaborate with customers.
Instituting & executing high level delivery strategies, making high stake decisions and overcoming complex business challenges using
experience-backed judgment, strong work ethics & irreproachable integrity
Performing as an active part of Digital Practice and managed revenue of around $40-50 Million USD consists of two Verticals - ERP
Cloud & OIC comprising of 60+ team members
Collaborating with stakeholders while keeping them informed of progress and issues in order to manage expectations on all requirements &
deliverables
Monitoring design & implementation of IT strategic plans throughout the organization, together with the enhancement of existing
technologies, and implementation of new technologies to improve operational efficiency
Performing rigorous technology scoping to gain understanding and provide advanced subject-matter expertise in emerging
technologies
Providing technology vision and publishing technology business plans in support of corporate objectives for company;
collaborating with business heads to ensure deliverables solutions are in-line with business requirements
Developing program baselines & controlling the same with respect to cost, resource deployment, time overruns & quality compliance
to ensure satisfactory execution of projects
Driving review meetings with the team to discuss about the progress of projects as well as for identifying gaps and suggesting effective
solutions for the same

Company industry:
Software Development
Job role:
Information Technology

Program Manager

June 2023 - December 2023

Capgemini Technology Services

Hyderabad, India

June 2023 - December 2023

ERP Cloud Transformation: Lead and Transformed on Premise Oracle ERP and Oracle SOA to Oracle Fusion cloud and Oracle
integration Cloud.
Cloud Infrastructure: Attained Project Lead for data center migration to Oracle cloud from On-Prem Data Center for ERP systems to
help consolidate and reduce infra cost while upgrading to more modern hardware. Led numerous database, application, and OS
upgrades
Directed global multi-disciplinary teams with end to end product ownership for an enterprise T&L Management platform.
Led the roadmap, strategy and execution with a reporting team of 40+ multi-level associates including Project Management,
Development, Architecture, QA and Technical Operations Leaders and Managers. Built high performance teams across geographies
effectively bridging the gaps in a distributed team model.
Collaborated with VP’s, Executive level customer leaders, Executive Board on cloud transformation updates and opportunities
and all audiences through various forums like webinars and in person town hall meetings.
Identified and implemented strategies for building team effectiveness by promoting a spirit of cooperation between team to
rebuild a scalable cloud platform featuring a device agnostic optimized interface with an open API model that allows upstream and
downstream integrations.
Improve operational efficiencies by 50% by introducing better processes and removing deficiencies. Improved CSAT scores by 30%
in a calendar year to create high performance delivery teams.
Managed DR program for key corporate systems.
Worked with several vendors in negotiating and renegotiating deals to get optimal benefit for the company.

Company industry:
IT Services
Job role:
Information Technology

Service Delivery Manager – Projects & Operations

April 2018 - June 2023

Synoes Health,

Hyderabad, India

April 2018 - June 2023

Track record of delivering the ERP and integration Projects growing the customer base from $12M to $20M in the last 2 years,
wherein drove Polycom ERP implementation towards industry recognition and being rated as a “Strong Performer” in the ERP practice.
Successfully brought in discipline, rigor & transparency to performance management process resulting in reducing attrition rate
from 60% to 8%, wherein worked with HR team to replicate this success model across other teams.
Develop reporting and tracking programs to assure the project is on target for scope, schedule, and cost.
Managing programs across cross functional teams building processes and coordinating release schedules.
Steered efforts in migrating all existing customers with no downtime, within budget & schedule while ensuring process focus and rigor

Company industry:
Other Healthcare Services
Job role:
Information Technology

Associate Project Manager

February 2007 - April 2018

HCL Technologies

Hyderabad, India

February 2007 - April 2018

Leading Service Delivery/ Project Management of EBS ERP implementations Projects from requirement stage to delivery to clients (E2E)
and handling ASM Projects also- Oracle Database, Oracle EBS 11i and R12, FMW, SOA, PLSQL, RICEFW and XML Publisher.

Company industry:
IT Services
Job role:
Information Technology

Technical Consultant

July 2006 - July 2006

Genpact - India

Hyderabad, India

July 2006 - July 2006

As an ERP Techno functional consultant have worked on Reports, Interfaces, Conversion, extensions and workflows

Company industry:
IT Services
Job role:
Information Technology

Education

Sri Venkateswara University

June 2005

June 2005

Master's degree, Master of Business Administration

India

GPA (percentage): 70%

GPA (percentage): 70%

I completed my MBA with specializations in Systems and Marketing, with Finance as a mandatory subject.

Sri krishna Devaraya University

June 2002

June 2002

Bachelor's degree, Bachelor of Computer Science

India

GPA (percentage): 70%

GPA (percentage): 70%

I completed my graduation with Computer Science as my major subject, with Mathematics and Physics as mandatory subjects.

Skills

DELIVERY PERFORMANCE
Intermediate
DELIVERY PERFORMANCE
Intermediate
ENGINEERING MANAGEMENT
Intermediate
ENGINEERING MANAGEMENT
Intermediate
EXECUTIVE LEADERSHIP
Intermediate
EXECUTIVE LEADERSHIP
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY MANAGEMENT
Intermediate
INFORMATION TECHNOLOGY MANAGEMENT
Intermediate
INVESTOR RELATIONS
Intermediate
INVESTOR RELATIONS
Intermediate
PRODUCT MANAGEMENT
Intermediate
PRODUCT MANAGEMENT
Intermediate
PROGRAM MANAGEMENT
Intermediate
PROGRAM MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
STRATEGIC PLANNING
Intermediate
STRATEGIC PLANNING
Intermediate

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Native Speaker
Hindi
Native Speaker

Training and Certifications

Certifications
Certified ITSM Associate
OIC and SOA Suite11g
Certified SAFe 6.0 Agilist
Certified ITIL consultant in IT Service Management
CSM Certified professional
PMP Certified

Hobbies

  • Listening To Music,watchiching movies,Script writing
    Working as a movie script writer with renowned Bollywood story writer Vijayendra Prasad.