IT Manager
NRS Relief FZCO
مجموع سنوات الخبرة :19 years, 1 أشهر
- Functioning as Functional Consultant for the Oracle NetSuite Re-Implementation.
- Re-Structured the Business Functional Process Flows by understanding complete life cycle of work procedures to meet automation in Oracle NetSuite.
- Re-Structured the all-IT Security Polices and SOP for all departments.
- Handles the Data Center, Wireless, Network, Access Control Infra Structure.
- Work with internal and external business partners to streamline business processes, improve operational efficiencies and identify current issues.
- Establish technical standards for the technical framework.
- Identify and develop long-term use plans to improve information flow and operational improvements.
- Functioning as Project Head for the SAP B1 HANA Implementation & Head Operations for implementation of productive methodologies in organization i.e. LSS, 5s in entire organization.
- Led efforts to improve business applications and business technology processes through rigorous data collection and analysis.
- Systematized training materials, reducing company-wide on-boarding time for new tools by 25%.
- Developed a waste free, defect free & efficient supply chain by employing the Six Sigma Principles.
- Implemented the LSS concepts of 8 wastes, level loading, 5S, daily work management system, JIT Inventory etc.
- Orchestrating high impact business projects targeting cost, speed & delivery. Reduction in Warehouse processing lead time by ~ 1 hours for 4 different warehouses across the Dubai.
- Created a Cycle Count Process for the Assembly Floor as part of a Kaizen Event, increasing the cycle count accuracy rate from 65% to 96%.
- Achieved 24% reduction in average Warehouse Processing lead time, 31 % reduction in wrong sorting & bagging of Sales Orders.
Responsible for ongoing development and management of the servers and network, system security, overseeing department budget and planning, and maintaining accurate documentation including resource time tracking and network/ERP design documents. Led special projects while ensuring they met strategic business requirements and were completed on time and within budget constraints.
- Managed 5-person support-department, including e-mail and web-based support.
- Handle Google G-Suite Admin for Education.
- Configured, Managed and administered Moodle Learning Management System (LMS) by merging technologies with CyberNetXY (An Interactive Classroom Hardware Solution).
- Designed & Developed Business Functional Flow Process for Academics for the implementation of ERP for deliver digital environment in Educational Institute.
- Designed intranet for Professors and Students to share and search for information housed in the database, library and archives.
- Trained in-house support staff, including developing training documentation and computer-based instructions.
- Facilitated server builds and network configurations, including migration to a virtual environment.
- Designed, configured and installed wireless network, IP Telephony at remote offices.
- Established asset management practices to track technological assets from purchase to disposal and improved resource optimization by 27%.
- Developed and implemented network security policies.
SHARP Chucks & Machines Limited, Jalandhar
An ISO 9000 Automobile parts casting manufacturing company
Network Administrator October 2011 to till-date
Recruited to implements the ERP System within the organization and also develops the IT infrastructure by implementing latest technologies (e.g. mailing Solutions, Server-Client Environment, Biometric devices, Voice over
Internet Protocol.)
Key Projects & Achievements: • Applied troubleshooting techniques to verify solutions.
• Quickly learn new tasks and rapidly resolve problems.
• Developed various hard configuration plans for network/database systems.
• Implemented IBM x3500 server system for creating server-client environment in the organization.
• RF Connectivity between 3 locations.
• Supported a very complicated and diverse network and diligently resolved issues that decreased downtime.
• Develop project plans, track project execution, manage changes, develop and execute implementation plans.
• Designs the package for the industry that retains the ideology of Management Information System for the diverse network.
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KEW Industries Limited, Jalandhar
An ISO/TS 16949 Automobile parts casting manufacturing company
System Administrator March 2004- October 2011
Recruited to develop information technology department and upgrade, replaced obsolete technologies at this
automobile industry with more than 100 PC users in 3 remote locations. Spearheaded transition from outdated
organization-wide and departmental technologies to highly functional, streamlined, and cost-effective client-server
technologies and business solutions that have dramatically improved efficiency, decreased expenses; and optimized
data integrity and safety.
Key Projects & Achievements: • Spearheaded completion of one major implementation of Windows 2008 Server on IBM x-series Server
System for creating the server-client environment.
• Introducing corporate-wide email, shared calendaring, and online meetings, by implementing Microsoft
Exchange 2007 and Microsoft SharePoint.
• Successfully engineered a Radio Frequency and Virtual Private Network (VPN) solution for linkage between the remote locations.
• Implements the SIP based IP Telephony and enterprise wide fax solution with Windows 2008 to reduce the cost of the communication.
• Decreased inventory, application pricing and licensing expenses by establishing standardization for application, PC Desktop, and networking systems.
• Defused and resolved long-standing conflicts and department problems; elevated morale and decreased
high employee turnover rates, achieving the best retention rate in the organization.
• Installation of the UTM security device for protecting the unwanted data / virus that comes from internet and Instituted the highly reliable corporate-wide centralized backup system.
• Effectively consolidated multi-domain Windows NT network into a single, homogenous domain.
Punjab Technical University, Jalandhar Bachelor of Science in Information Technology, completed 3 years of study
Aptech Computer Education Diploma in Software Management, Intensive 1 year program