Satyam Pandey

• Own product strategy, roadmap, and delivery for eMaint CMMS, one of the leading enterprise asset management
platforms, with a strong focus on using AI to modernize inventory, asset, and maintenance workflows.
• Led several AI and NLP initiatives from scratch including intelligent duplicate detection, automated part classification,
and obsolescence prediction. These went into production and made a real difference to how customers manage their
inventory data.
• Shipped 40+ features across reporting, cycle count automation, PDF customization, and configurable layouts. Kept
releases predictable through consistent backlog grooming and close work with engineering.
• Contributed to 20% growth in active user adoption and a 15% improvement in customer satisfaction scores through
customer-driven prioritization and roadmap focus.
• Act as the main bridge between customers, business stakeholders, engineering, and UX, making sure complex
operational needs get translated into solutions that are actually buildable and scalable.

• Led product strategy and execution for Verizons 5G Home digital platform, covering onboarding, billing, and service
management for over 1 million customers.
• Worked closely with senior architects to define the North Star architecture for 5G Home, bringing together 10+
applications and services across the broader ecosystem.
• Owned the application roadmap and phased delivery plan, coordinating with Verizons product and development
teams to keep releases on track. Improved delivery predictability by 20%.
• Managed integrations with 5+ external vendors across payments, identity, and service platforms, cuting integration
failures by 30%.
• Ran regular product demos and executive reviews that helped senior Verizon stakeholders make faster decisions.
Platform stability improved significantly with a 25% reduction in production issues.

• Owned product strategy and delivery for AI and IoT-powered Smart City platforms including the Integrated Command
and Control Center (ICCC) and a Citizen Engagement app, supporting 15+ Smart City projects across India and Cairo,
impacting more than a million urban users.
• Handled end-to-end requirements management across complex multi-stakeholder programs, geting formal signoffs
and reducing defects and change requests by 30%.
• Planned phase-wise rollouts across 6 to 8 deployment phases per project, helping implementations run 30 to 40%
faster while keeping risk low in large government programs.
• Supported 10+ RFQ responses and client proposals alongside pre-sales and leadership, improving bid success rates
through strong product and requirement alignment.

• Led requirements ownership for Argos digital quotation platform, a greenfield build that improved quote processing
time by 40% for agent-to-underwriter workflows.
• Worked directly with Product Owners, Underwriting Heads, and Actuary teams to gather, prioritize, and document 60+
business requirements across quotation and actuarial analytics platforms.
• Wrote BRDs and managed backlog prioritization with multi-level stakeholder sign-off, reducing requirement rework by
25%.
• Supported weekly demos and release planning throughout the build, improving delivery predictability by 20% and
cuting new team member onboarding time by 30% through regular knowledge transfer sessions.

• Developed internal systems to automate atendance tracking, reducing manual effort and operational errors.
• Built integrations for workplace monitoring and surveillance systems, improving safety and compliance.
• Supported end-to-end development and deployment of small-scale business applications.