Customer Care Specialist
البنك الأهلي التجاري
مجموع سنوات الخبرة :23 years, 4 أشهر
The National Commercial Bank - AlahliNCB
1. Assist NCB customers with their Inquiries, Transactions, Requests, and Complaints related to all bank
products, services, and channels using designated contact channel ( Voice calls, Text, Social Media, Video
calls, SMS, and Email).
2. Ensures customers experience service beyond expectations and that the information provided is thorough
and accurate.
3. Full adherence to NCB’s work related policy and procedure in managing customer contacts
a private teacher, one who teaches a single pupil or a very small group.
MASTER LEVEL CERTIFICATE
BASIC LEVEL CERTIFICATE
Basic Level Tutoring From National Tutoring Sssociation
10 years of a success own business experience in IT.. (2006-2011)
-Working with IT Team, Server Management, Design, program code debugging, CISCO Networking, Web Hosting and support.
-Working with a highly tech employees, managing different operating systems, web design and customer support.
-Solving technical problems for website, Server and for customers.
-Providing solutions for websites based on SEO (Search Engine Optimization.)
حاصل على مرتبة الشرف بمعدل 4.58 / 5.00
48 ساعه من تخصص علوم حاسب في امريكا بما تضمن دوره في شبكات سيسكو, والخوادم , التعامل مع العلاقات الإنسانية , طرق التخاطب والقاء الخطابات
45 ساعه متكاملة من ادارة الاعمال في جامعة الملك عبدالعزيز
ثانويه عامه - علمي