Customer service representative
D.Watson
مجموع سنوات الخبرة :3 years, 2 أشهر
Provided excellent customer service through multiple channels including inbound calls, emails, and chat support.
• Responded promptly to customer inquiries and issues via chat, ensuring a seamless and efficient resolution process.
• Demonstrated strong written communication skills in handling chat interactions, maintaining a courteous and professional tone.
• Collaborated with team members to address complex customer issues and ensure consistent service delivery across all channels.
• Utilized company software and systems to manage chat queues, track customer interactions, and escalate issues when necessary.
• Contributed to improving chat support processes and procedures to enhance overall customer experience.
• Received recognition for exceptional performance in chat support, including positive customer feedback and performance evaluations.
I have best experience as customer sales representative in American based telemarketing company