IT Technical Support Specialist
CodeIT Systems Uganda
Total years of experience :10 years, 3 Months
1. Installations for client's on- premises systems and cloud.
2. Technical Supporting: Troubleshooting and Restoration of client Systems after disruption of services.
3. Training and Onboarding of new staff.
4. Security Incident handling and Disaster Recovery planning upon request.
1. Code refactoring.
2. Feature enhancement of FinTech Application Software.
3. Code Debugging.
1. Customised Microsoft Dynamics Nav ERP application code to suit the various modules implemented by our clients.
2. Routinely upgraded and migrated the client databases to the new ERP versions.
3. Upon request together with the team we routinely conducted staff training in how to use Microsoft Dynamics NAV 2009 and 2013.
4. Provided other technical support after installations.
DHTML/javascript. Java. C Programming. C#. ASP.NET frameworks programming. Perl Scripting. mySQL RDBMS and Microsoft SQL Server. PHP Dynamic Web Programming. Implemented a Lab project in each language at each end of semester.