Network Administrator
ITHC
Total years of experience :10 years, 11 Months
End user support to Hotel Guests and employees.
Negotiate the contracts with vendors, SLA for all services including HSIA and Recording and ensure
all services and its benefits.
Applying IT policy and records of all user profile data and vendor support for systems and access
Proper upgrades in IT hardware’s, software, network, and application services
PROTEL (PMS) INNSERIES (ERP) setup, transaction codes,
Rate codes and entries for outlets & its interface system for data flow
Managing PBX system, adding, modifying user extensions, backing up system data. And experienced on
MDF. (AVAYA)
Hotel Door Lock System Installation, programming, implementation and interfacing and master key
control.
MYIT ticketing portal for tracking IT issues, creating, attending, and resolving tickets in right
time. Good knowledge about webproloic and wishnet software for the hotel
Airangel Guest Wi-Fi controller, Attendance Machine and Configuring access Points • Supporting
Marketing Department for Hotel signage display and promotions Office 365, Outlook email and backup,
Antivirus, and security. Basics of SQL and ODBC connections
CCTV Surveillance system, IP camera, NVR, DVR, and its configuration
Worked with IS staff and end-users with issues. POS System knowledge
Monitor the system for security violations. Enhance the level of security on the system.
Working knowledge networking concepts TCP, IP servers and configuration. Ability to work and
utilize distribution list and printers.
Tracked and verify internal IS procedures regarding updates and accuracy.
Maintained IS Help Desk database that tracks trouble calls and requests related, as well as work
with programmers on a regular basis to prioritize tasks.
Administration Support with object mirroring system.
IT System and Network Administration, LAN, WAN, Managing Printers (Network and receipts) scann
FAX, cameras, and Other Hardware’s
Technical support to development teams and to assist in the analysis, design of environment.
Planning, implementation and specification of changes, enhancements, and additions to existing
systems.
Setup of layer 2, layer 3 switching
Implementing LAN and WAN connections using switches and routers
Configuration of ether channels and trunks in switching network
Trouble shooting, on-call and Problem Resolution support for operational issues 24X7. Work on-site
with a team of support professionals.
Monitored and manage system job logs, working to ensure systems performance and operability.
Provided monthly Security Audit Summary reports to the management.
Router & Switch Configuration and network troubleshooting
Guest related query on Wi-Fi internet, Managing IT inventory.
training on Champagne Hotel Management System for newly joined staff.
Attending daily hardware and network related calls at Head office & Hotel.
Setting up & Maintaining LAN, WAN and Wireless network
Installation of ADSL Router and configuration. Installation of SQL server and handle all the database calls
Providing technical support for a combination of Desktop, Server, Network hardware, Software and Other
Peripheral equipment.
Troubleshoot diagnose and resolve desktops, Servers, Printers, and other computer related equipment to
ensure that they function smoothly.
Worked as EDP(JOB
BACHELORS OF COMPUTER APPLICATION
Mice Institute of Computer technology A