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Sayed Asad Jamal, ANALYST

Sayed Asad Jamal

ANALYST·HCL Technologies,

India

Master's degree, Computer And Systems Engineering

Work experience

Total years of experience: 5 years, 1 months

ANALYST

June 2025 - Present

HCL Technologies,

Lucknow, India

June 2025 - Present

Administer Exchange Online environments including
mail flow rules, connectors, and retention policies.
Manage governance & configurations in Microsoft
Teams (guest access, calling policies, meetings).
Oversee SharePoint Online & OneDrive site
collections, permissions, and sync issue resolution.
Implement and monitor Conditional Access, MFA, DLP,
and retention compliance controls.
Lead user onboarding/offboarding and license
management with 100% SLA adherence.

Company industry:
IT Services
Job role:
Information Technology

DOT NET EXECUTIVE

October 2024 - January 2025

Augues Technologies Pvt. Ltd.

Lucknow, India

October 2024 - January 2025

I worked at Augurs Technologies as a Dot Net Executive, In
this role, I worked on Live FM Radio Broadcasting system
where I got the opportunity to develop the APIs for the
mobile application and also designed and develop the CRM
to dynamically manage the mobile application and users.

Company industry:
IT Services
Job role:
Information Technology

DOT NET EXECUTIVE

January 2023 - September 2024

NextOlive Technologies Pvt. Ltd.

Lucknow, India

January 2023 - September 2024

I worked at NextOlive Technologies as a Dot Net Executive,
weher I have actively engaged in the development of
dynamic and responsive web application like CRM,
demonstrating proficiency in both front-end and back-end
technologies.

Company industry:
IT Services
Job role:
Information Technology

ANALYST

February 2021 - February 2023

Capgemini Technology Services India Limited

Kolkata, India

February 2021 - February 2023

Managed user provisioning, deprovisioning, and license
allocation through Entra ID.
Provided L2 support for Intune, Outlook, Microsoft
Teams, and connectivity issues.
Conducted message tracing, troubleshooting sync
problems, and resolving escalated incidents.
Delivered technical support for Microsoft 365 tools
including login, access, and SharePoint issues.
Performed password resets, account configuration, and
MFA setup using Azure AD.
Built simple workflow automation using Power
Platform to streamline daily operations.

Company industry:
IT Services
Job role:
Information Technology

Education

Mansaroval Global University

January 2022

January 2022

Master's degree, Computer And Systems Engineering

India

GPA (percentage): 73%

GPA (percentage): 73%

Mansaroval Global University

January 2020

January 2020

Bachelor's degree, Computer And Systems Engineering

India

GPA (percentage): 69%

GPA (percentage): 69%

Bal Nikunj Inter College

January 2017

January 2017

High school or equivalent, Computer And Systems Engineering

India

Bal Nikunj Inter College

January 2015

January 2015

High school or equivalent, Computer And Systems Engineering

India

Skills

Data Entry
Expert
Data Entry
Expert
Customer Service
Expert
Customer Service
Expert
Project Management
Intermediate
Project Management
Intermediate
Administration
Expert
Administration
Expert
Accounting
Beginner
Accounting
Beginner
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MICROSOFT 365
Intermediate
MICROSOFT 365
Intermediate
MICROSOFT INTUNE MOBILE DEVICE MANAGEMENT SOFTWARE
Intermediate
MICROSOFT INTUNE MOBILE DEVICE MANAGEMENT SOFTWARE
Intermediate
MICROSOFT POWER PLATFORM
Intermediate
MICROSOFT POWER PLATFORM
Intermediate
MICROSOFT TEAMS
Intermediate
MICROSOFT TEAMS
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
OFFICE 365 EXCHANGE ONLINE
Intermediate
OFFICE 365 EXCHANGE ONLINE
Intermediate
PRODUCTIVITY IMPROVEMENT
Intermediate
PRODUCTIVITY IMPROVEMENT
Intermediate
USER PROVISIONING
Intermediate
USER PROVISIONING
Intermediate
Microsoft Excel
Expert
Microsoft Excel
Expert
Microsoft Word
Expert
Microsoft Word
Expert
Microsoft Exchange
Intermediate
Microsoft Exchange
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
Front Office
Expert
Front Office
Expert
Receptionist
Expert
Receptionist
Expert
Troubleshooting
Expert
Troubleshooting
Expert
Installation
Expert
Installation
Expert
IT Technical Support
Expert
IT Technical Support
Expert
Technical Support
Expert
Technical Support
Expert

Languages

English

Beginner

Hindi

Beginner

Arabic

Beginner