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تم إلغاء حظر المستخدم بنجاح
سيد عبد الغنى, Country IT Manager

سيد عبد الغنى

Country IT Manager ·RATP Dev

مصر

ماجستير, Advanced Strategic Management

الخبرة العملية

مجموع سنوات الخبرة: 14 سنوات, 2 أشهر

Country IT Manager

سبتمبر 2020 - أكتوبر 2021

RATP Dev

القاهرة، مصر

سبتمبر 2020 - أكتوبر 2021

• Successful projects for HO, Depot and Data Center
• Build Technology Team Infrastructure. Services Delivery, Business systems and Cyber Security
• Successful implementation for 5 Business applications.
• Focused teams on developing innovative and cutting-edge approaches at all levels with effective resource allocation and strategic planning.
• Cyber security awareness program.
• Hands on Metro OT systems such as CCTV, Public Address. Fire Alarm, Clock systems, Automation, Radio Automatic Fair collection EAM Maximo, and AC/DC.
مجال الشركة:
1392
الدور الوظيفي:
تكنولوجيا المعلومات

Group IT Manager

يناير 2018 - سبتمبر 2020

ALFA Ceramic

القاهرة، مصر

يناير 2018 - سبتمبر 2020

Key achievements:
•Enhancement SAP full cycle FICO, MM, SD & PP
•Build & created business performance dashboard for P&L, Balance sheet, Customer & suppliers edging.
•Implemented business dashboard for executive team to manage & monitor overall business health.
•Saved 10% on a project portfolio.
•Enabled a culture switch to win buy-in from senior stakeholders hostile to a matrix organization
مجال الشركة:
الصناعات الثقيلة
الدور الوظيفي:
الإدارة

Group IT Manager

أبريل 2016 - ديسمبر 2018

AL-Haddad

القاهرة، مصر

أبريل 2016 - ديسمبر 2018

Key achievements:
•Successful implementation of digital transformation increase efficiency by 20 % thorough business processes enhancement & data visualization
•Increased the international sales by 35 %. Through digital transformation
•Implemented business dashboard for executive team to manage & monitor overall business health.
•Managed the Strategic 3 Projects Portfolio (Infrastructure, Oracle enhancement and organizational digital transformation).
•Created PROD & DR Data center for AL-Haddad operations including all required processes.
•Save 34 % from network cost by re engineering network architecture.
•Saved 15% on a project portfolio worth 900KSAR through implementation of PM best practices.
•Transformed the PMO from an IT Delivery PMO to a successful Enterprise PMO.
•Implemented Risk Management and Change Management
•Enabled a culture switch to win buy-in from senior stakeholders hostile to a matrix organization
مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

Information Systems Manager, Zone Middle East and Africa

يناير 2011 - مارس 2016

Airliquide MENA

القاهرة، مصر

يناير 2011 - مارس 2016

Key achievements include:
•Implemented Oracle EBS for North Africa, SAP for South Africa, MS Navision for GCC, SAGE for west and central Africa & one reporting business tools to standardize region report.
•Completion of digital transformation program within AME region.
•Completion of 3 Data centers at Paris
•Completion of 4500 Exchange users migration to Google Cloud.
•Completion of 10 TB Microsoft office documents migration to Google documents.
•Completion of 3 data centers, , , two productions and one disaster recovery including high level technical design and installation of security, network LAN & WAN, VMWARE, SCOM, XenApp, SRM, VDI, Commvault Backup, 200 TB storage, facilities, backup, data replications, WAN optimization, installation of more than 400 VM’s and 80 physical Servers.
•Completion of Disaster Recovery process and business continuity plan including risk assessment and crisis management process.
•Completion of 30 applications hosting services in MEA data center including application sizing, database design, configuration management, performance configuration and Information security.
•99 % Availability of business application per month, quarter and year.
•100 % Applications performance and accessibility per month, quarter and year.
•Zero data loss per month, quarter and year.
•Zero pending requests and incidents
•Competition of centralized team buildup including OLA & SLA to support AME countries by providing IT services as IaaS, SaaS and PaaS.
-Completion of 30 TB database warehouse design and architecture.
مجال الشركة:
النفط والغاز
الدور الوظيفي:
الإدارة

Network Operation Specialist

ديسمبر 2008 - يناير 2011

Airliquide Egypt

القاهرة، مصر

ديسمبر 2008 - يناير 2011

Responsible for, but not limited to:
•Ensure the 24*7 supports to the triple play network systems are in place and ensure smooth operation of on call process.
•Management service desk team and ensure the service delivery and quality to maintain a high level of customer satisfaction.
•Protecting the data by administering the backup solution NetApp Storage.
•Managing the Cisco VOIP network with Cisco Call Manager between the HQ and the remote sites.
•Managing remote Virtualization Environment VMWARE.
•Managing Xenapp solution.
•Information systems planning, budgeting, purchasing, and implementation.
•Coordinating work with all information system vendors.
•Handling problem recognition, research, isolation, resolution and follow-up, referring more complex problems to outside consultants or technical staff.
•Maintaining current knowledge and skills through in-services, workshops, and/or seminars.
•Demonstrate ROI of solutions & explain the need for new expansions in terms of cost, business value.
• Improve current SLA’s, lead teams to analyses, assess and resolve complex technology requirements, problems and issues to services
•Producing management information, including KPIs and reports.
•Managing video conferencing between sites with Tandberg video conference system.
•Developing and promulgating processes and policies for the development and maintenance of the local information systems.
مجال الشركة:
النفط والغاز
الدور الوظيفي:
الهندسة

Telecom Engineer

سبتمبر 2007 - نوفمبر 2008

Telecom Egypt

القاهرة، مصر

سبتمبر 2007 - نوفمبر 2008

Maintain Telecommunication Systems within Cairo Central offices.
مجال الشركة:
الاتصالات والشبكات
الدور الوظيفي:
الهندسة

التعليم

Master of business administration

يناير 2018

يناير 2018

ماجستير، Advanced Strategic Management

مصر

Master of Advance Strategic Managemet
عرض المرفق

Modern Academy for Engineering and Technology.

يوليو 2007

يوليو 2007

بكالوريوس، (Bachelor Degree Electrical Engineering (Electronics and Communications Section

مصر

المعدل التراكمي (نسبة مئوية): 67%

المعدل التراكمي (نسبة مئوية): 67%

Electronics and Communications Section

Skills

ERP
Expert
ERP
Expert
IT Infrastructure
Expert
IT Infrastructure
Expert
Business Process ReEngineering
Expert
Business Process ReEngineering
Expert
IT Service Management
Expert
IT Service Management
Expert
IT Strategy
Expert
IT Strategy
Expert
Management
Expert
Management
Expert
Team Building
Expert
Team Building
Expert
Project Management
Expert
Project Management
Expert
Governance
Expert
Governance
Expert
PMP
Expert
PMP
Expert
PMO
Expert
PMO
Expert
Strategy
Expert
Strategy
Expert
Insurance
Expert
Insurance
Expert
Data Center Operations Management
Expert
Data Center Operations Management
Expert
Networking
Expert
Networking
Expert
Disaster Recovery Processes and Management
Expert
Disaster Recovery Processes and Management
Expert
Infrastructure Management
Expert
Infrastructure Management
Expert
MS SQL Database
Expert
MS SQL Database
Expert
Training
Expert
Training
Expert
Problem Management
Expert
Problem Management
Expert
Oracle Database
Expert
Oracle Database
Expert
Business Plan
Expert
Business Plan
Expert
Strategy Management
Expert
Strategy Management
Expert
Change Management
Expert
Change Management
Expert
Incidents Management
Expert
Incidents Management
Expert
MS Windows Servers 2003 , 2008 , 2012
Expert
MS Windows Servers 2003 , 2008 , 2012
Expert
Backup Solutions
Expert
Backup Solutions
Expert
Information System Development
Expert
Information System Development
Expert
MS AX 2012
Expert
MS AX 2012
Expert
Oracle E-Business suite
Expert
Oracle E-Business suite
Expert
VMWARE
Expert
VMWARE
Expert
ms project
Expert
ms project
Expert
programming
Intermediate
programming
Intermediate
sql
Expert
sql
Expert
service delivery
Expert
service delivery
Expert
team management
Expert
team management
Expert
team leadership
Expert
team leadership
Expert
windows server
Expert
windows server
Expert
web development
Expert
web development
Expert
system administration
Expert
system administration
Expert
computer hardware troubleshooting
Expert
computer hardware troubleshooting
Expert
marketing
Intermediate
marketing
Intermediate
retail
Expert
retail
Expert
cloud management
Expert
cloud management
Expert
Oracle EBS
Expert
Oracle EBS
Expert
business process
Expert
business process
Expert
leadership
Expert
leadership
Expert
Business performance dashboard
Expert
Business performance dashboard
Expert
Risk Management
Expert
Risk Management
Expert
IT strategy
Expert
IT strategy
Expert
IT operations management
Expert
IT operations management
Expert
Azure
Expert
Azure
Expert
SAP
Expert
SAP
Expert
IT Infrastructure
Expert
IT Infrastructure
Expert
AWA
Expert
AWA
Expert
Storage Data Management
Expert
Storage Data Management
Expert
Microsoft dynamics
Expert
Microsoft dynamics
Expert
Data Management
Expert
Data Management
Expert
IT Policy
Expert
IT Policy
Expert
railway
Expert
railway
Expert
manufacturing
Expert
manufacturing
Expert
IT process
Expert
IT process
Expert
WAN Optmization
Expert
WAN Optmization
Expert
Backup Exec
Expert
Backup Exec
Expert
Process Creation Service Delivery Infrastructure
Expert
Process Creation Service Delivery Infrastructure
Expert
Day to day Operations
Expert
Day to day Operations
Expert
Managing High Performance Teams
Expert
Managing High Performance Teams
Expert
Communications Consultancy
Expert
Communications Consultancy
Expert

اللغات

الانجليزية

متمرّس

العربية

اللغة الأم

التدريب و الشهادات

الشهادات
HIPPA
May 2020
CCNP Voice
Cisco
Aug 2010 - Mar 2011
ITIL Foundation .V3
Airliquide Egypt
Mar 2010 - Mar 2012
MCTIP Enterprise
Micorsoft
Jan 2010 - Jan 2011
التدريب
ISO 27001
AIRLIQUIDE
Jan 2015
PMP
AUC
Mar 2015