Customer Service Consultant
Alteram solutions
Total years of experience :5 years, 9 Months
Helping clients to claim the money on the year of the claimant on RAF
Later on due to high volume of calls I was moved to uif
selling life insurance on behalf of liberty and miway
opening of new accounts and taking queries from the clients
organising meetings and screening calls
maintain diary and enquiries
liason with stakeholders
Answering calls, taking messages and handling correspondence
managing database
Hr planning and staffing performance management Recruitment and selection
office administration business administration
inbound calls outbound calls cross selling and upselling