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Scarlett  Shrestha, 'Supermarket cashier

Scarlett Shrestha

'Supermarket cashier·Nesto Hypermarket,

United Arab Emirates

High school or equivalent, Computer Science And Business Administration

Work experience

Total years of experience: 6 years, 5 months

'Supermarket cashier

January 2023 - June 2026

Nesto Hypermarket,

Dubai, United Arab Emirates

January 2023 - June 2026

Facilitated smooth day-to-day operations, using Epos
Now software to balance till at shift end.
Recorded sales accurately into companys system for
proper record keeping.
Followed all supermarket procedures regarding
purchase returns or exchanges.
Used barcode scanner proficiently, speeding up.
transaction times.
Handled cash and card payments with precision,
maintaining customer confidentiality and discretion
throughout.

Company industry:
Retail & Wholesale
Job role:
Sales

Customer service representative

January 2024 - October 2025

Nesto Hypermarket,

Dubai, United Arab Emirates

January 2024 - October 2025

Contributed towards achieving store targets whilst
ensuring adherence to service standards.
Processed orders promptly ensuring a positive
shopping experience for customers.
Handled returns and exchanges efficiently
maintaining high levels of customer satisfaction.
Collaborated with sales team to maximize product
visibility and sales.
Developed strong relationships with customers,
fostering brand loyalty and repeat business.
Trained new hires for improved productivity and
efficiency on the job floor.

Company industry:
Retail & Wholesale

Front desk receptionist

January 2020 - November 2022

COZY FOOD HOME,

Kathmandu, Nepal

January 2020 - November 2022

« Provided accurate information about company
services to clients, enhancing brand image.
« Handled various administrative duties like filing
paperwork or updating databases diligently.
+ Updated all company contact lists regularly,
providing ease of access to information.

Company industry:
Catering, Food Service, & Restaurant

Education

Herald international college

April 2018

April 2018

High school or equivalent, Computer Science And Business Administration

Nepal

Skills

ACTIVE LISTENING
Intermediate
ACTIVE LISTENING
Intermediate
BRAND LOYALTY
Intermediate
BRAND LOYALTY
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CONFLICT RESOLUTION
Intermediate
CONFLICT RESOLUTION
Intermediate
CUSTOMER INQUIRIES
Intermediate
CUSTOMER INQUIRIES
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
EMPATHY
Intermediate
EMPATHY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
SALES
Intermediate
SALES
Intermediate

Training and Certifications

Certifications
Certificate of Higher Education Computer Science