AskQ Lifestyle Manager
Quintessentially
Total years of experience :2 years, 4 Months
AskQ Lifestyle Manager, Quintessentially Dubai, UAE Nov 2012 - Feb 2013
International Request Manager, Middle East and Africa Regions MENA - customer service oriented towards reactive and proactive service. Resolved demands from entertainment to most personalized
specific unusual matters.
Reservations Concierge, Yas Viceroy Hotel Abu Dhabi, UAE FEB 2012-Nov 2012
Achieved 6 personal manager appreciation cards, excelled selling and customer standards. First
reservations agent personally named in the history of the reservations department of the Hotel.
Implemented one personal group motivational project (approved and currently executed), demand and conversion project leader.
External Auditor, Sbarro Italian Cuisine Quito, Ecuador Sep-Oct 2010
F&B assistant to renovate and reconstruct the establishment in the Marketing, Finance, Food and
Beverage and Revenue management which implemented for-planning, forecasting, and analyzing
market trends and segments as well as psychological buying patterns. 60-85 Daily Covers.
Kitchen Intern, Ritz Carlton Penha-Longa Sintra, Portugal FEB-AUG 2007
Obtained overall understanding of kitchen operations, International Fine Dining, Japanese Midori
Restaurant, Garge Marge & Banqueting.
Assistant Manger, La Mancha Tapas Wine Bar, Montreux, Switzerland AUG 2006-Jan 2007
Started as F&B attendant, later bartender and finalized by storing inventory. At a later stage Restaurant
was under my supervision for floor operation, purchasing, cost control and cashier.
Capacity 40 PAX, 100-120 Daily Covers.
Blue Mountains International Hotel Management School, NSW, Australia - Bachelor of Business Int. Hotel & Resort Management
Glion Institute of Higher Education, Montreux, Switzerland - Bachelor of Business in Hospitality (Fist year)