Project Manager
Emirates NBD
Total years of experience :12 years, 4 Months
and conducting end users’ training on new products / software for end users
•Addressing queries regarding the information system / software & extending onsite support to the clients; maintaining directory including security domains, user profiles & other resources on the network
Spearheading a gamut of region’s internal services, all editorial and business units pertaining to systems administration, facilities maintenance and managing projects.
•Handled a team of 60 hands and feet engineers and responsible for end to end co-ordination and management of remote offices
Distinction of working as an Onsite Engineer at Rothschild, an investment banking organization, to maintain their IT infrastructure:
•Deftly liaised with local IT vendors and companies like Etisalat and DU to ensure smooth running of processes
•Prepared IT budget, framed plans for office expansion and structured cabling
•Migrated from Nortel to Mitel Phone System
courses: 2016 PMP – Project Management Professional 2013 ITIL V3 Foundation 2003 MCSE (Microsoft Certified System Engineer) in Windows 2000 2001 Certificate in Internet & HTML from Karrox Technologies Pvt. Ltd.
courses: 2016 PMP – Project Management Professional 2013 ITIL V3 Foundation 2003 MCSE (Microsoft Certified System Engineer) in Windows 2000 2001 Certificate in Internet & HTML from Karrox Technologies Pvt. Ltd.