مدير عمليات - مكلف ادارة فرع
مجموعة سامبا المالية
Total des années d'expérience :22 years, 4 Mois
OBJECTIVE
Seeking a challenging opportunity in an organization of repute where I will be able to utilize my experience, organizational skills and ability to work well with people; which will allow me to grow personally and professionally. I am self-motivated and able to work both independently and as collaborative team member.
SUMMARY OF QUALIFICATIONS
• Skilled in strategic planning and implementation; able to prioritize effectively, multi-task and achieve objectives within time and budget.
• Ability to collaborate with all members of the organization and able to bring energy, enthusiasm, humor to motivate team members to achieve marketing and business objectives.
• Instrumental in streamlining and improving processes and implementing technology solutions.
• Expert in marketing strategies and increasing program exposure and awareness.
• Out-of-box thinker, totally self-motivated and clearly focused on bottom line.
• Keen communicator with ability to relate to people across all hierarchical levels in the organization.
• A clear and dynamic communicator; able to present marketing programs to diverse audiences and negotiate agreements with merchant.
• Known for building strong relationships with internal and external partners.
• Additional qualifications include :
Project Cost Analysis & Project Accounting Budget Management & Forecasting
Process Improvement Planning & Tracking Protocols
Staff Supervision & Training Earned Value Management
Client Services Management Negotiations
EDUCATION & CREDENTIALS
YEAR DEGREE UNIVERSITY
2005 Diploma
Collage of Telecom and Information
Networks Department
PROFESSIONAL EXPERIENCE
YEAR WORK EXPERIENCE DETAIL
Jan. 1, 2013 to Date
Service Officer - Private Banking
Samba Financial Group
Jan. 1, 2012
to
Dec. 31, 2012 Acting Branch Manager
Samba Financial Group
Jan 1, 2011
to
Dec. 31, 2011
Branch Staff Trainer
Samba Financial Group
Responsibilities :
Train customer service representative staff.
Train operation manager staff.
Train teller staff.
Jan. 1, 2008
to
Dec.1, 2010 Operation Manager - Private Banking
Samba Financial Group
Responsibilities:
working in the management of a private bank in the group and served as Chair of the operations where that work in this sensitive region to far from where the customers as well as operations.
clearing:
- Confidentiality.
- Follow-up customer accounts.
- Marketing for the client.
- The definition of new products to the customer.
- Financial facilities.
- Attempt to attract new customers.
- Attempt to withdraw funds from other banks for the client Coordinate with the Business Support
Jan. 1, 2007
to
Dec. 1, 2008 Operation Manager
Samba Financial Group
Responsibilities:
Completing of the daily duties.
ATM-oriented remittances daily handling of the accounts branch to solve everyday problems for the process of exchange and transfer of funds.
Audit daily operations.
Check salaries for corporate customers and end download the salaries of the corporate group as well as training new staff.
Jan.1, 2006
to
Dec.31, 2006
Teller
Samba Financial Group
Responsibilities:
Customer Service Representative
Samba Financial Group
Responsibilities:
Opening customer accounts.
Issuing checkbooks ATM card.
to attract new customers to the bank
Training
Operation manager, Samba 2010
Immunization Course, Samba 2010
Exceed Customer Expectation, Samba 2007
Improving Customer Service, Samba 2006
SSR & teller Program BANK BOOKKEEPING, ACCOUNT OPENUNG, COMPLIANCE, CASH&TELLER, COMMUNICATING WITH CONFIDENCE, Samba 2005
Microsoft certified partner, Business Soft 2005
Saudi Telecom Company training (Interim for collage)
Awards
PROFESSIONAL SKILLS
• Excellent skills (Microsoft office).
• Excellent Training capabilities.
• Ability to communicate with the customers.
ادارة مكتب المدير في حال عدم وجودة
جميع مايخص الخدمات البنكية ومعرفة كل مايخص البنك له او عليه
المعدل 3 من 5
جميع مايخص مايكروسوفت اوفيس