Manager
National Bank Of Egypt
Total des années d'expérience :16 years, 6 Mois
Professional contact center manager, experienced in banking sectors with over 17 years of working experience. Expert in call center operations, with proven track record in overseeing over 40 employees in different divisions. Customer services driven professional, possess key skills in ensuring solution-oriented outcomes. Committed team member with strong management skills, including strategic planning, business development and compliance. Combined with exemplary service skills and thorough knowledge of the banking industry. Dedicated to effective and innovative management techniques
agent, team leader, supervisor, assistant manager, manager