SEKINA Khogali

Managed government service requests through Qiwa and Muqeem platforms while ensuring accurate processing
and compliance with official regulations. Assisted clients by providing guidance, clarifying procedures, and
following up on service requests to ensure smooth workflow and customer satisfaction. Handled Ministry of
Investment services and licensing procedures efficiently. Contributed to improving transaction processing speed
and reducing service delivery errors through organized workflow management and continuous follow-up.

Translated official documents and correspondence between parties with high accuracy while maintaining
meaning and context. Provided simultaneous interpretation during meetings and discussions to facilitate
effective communication. Coordinated with support teams to ensure smooth information flow and minimize
communication misunderstandings.