Selma Hamana

Meet with clients to discuss about their enquiries . Educated clients on various packages provided informations and recommendations of the training. Assisted clients in payment and following up for further instalment. Cultivate and strength the relationships with new clients. Arrange viewing and meeting with clients in different stadium. Handle the complains and develop strategies in order to solve specific issues with clients . Negotiate with the client in different aspect . Coordinate with the different teams . organize birthday parties and international tournaments and trips. 2023-Present

Greet customers entering the store by interacting and handle their enquiries Provide high quality service and inform the client over phone, E-mail . Develop strategies in sales to grow revenue across social media . Handle the payement and reports daily . Promote the product through different platforms to increase the sales . Organise product photoshoot with the relevant team. Monitoring social media account, create content and responding to the messages . Ensure a smooth process in the management of the store . 2021-2023

Prepare and manage all necessary import and export documentation. Coordinate transportation arrangements, shippment, purshase order. Arrange payement & bank documents . Handle the receipts entry & costing . Proceed with the orders Arrange the invoces for the international client . Coordinate with the different department . follow up with suppliers in order to make the process smooth. Update the system and weekly reports . 2021-2021