Program Manager
GMS Group
Total des années d'expérience :16 years, 3 Mois
Promoting loyalty program for Starwood Group of Hotels, Handling independent P&L center with team sized 10-15. Mentoring new managers in the region, Achieving targets every month for four Starwood Hotels in South India, Launching new programmes. Acquiring new clients for the company, tracking employees performance, Maintaining all sales related reports and also monthly payroll
Heading the operations for Taj Group of Hotels in Chennai by reporting remotely to Regional Manager. Hiring Telemarketing executives for the operation, interacting with Client on business development and customer service, training the Hotel staff on the product, Acquiring new clients for the company, Achieving targets every month, tracking employees performance, Maintaining all sales related reports and also monthly payroll
Handling a team sized 10-15 on driving the sales, ensuring the quality from executives, interacting with members on their various needs and assisting them to get best service, training the team on product and motivational activates to achieve best results, reporting to Assistant Manager on Sales & Customer service
Interacting with customers over the phone and presenting the Loyalty benefits of Taj Group of Hotels, convincing customers to join the loyalty programme, reporting to Team Leader on sales and achieving Monthly targets set by company
on Promoting loyalty program for Taj Group of Hotels, Handling sales and customer service. Achieving targets every month, tracking employees performance, Maintaining all sales related reports and also monthly payroll
First Class
First Class
First Class from
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