Specialist
ERICSSON INDIA GLOBAL SERVICES PRIVATE LIMITED
Total years of experience :18 years, 11 Months
Project transition, traveled to United Kingdom as an Onsite visit, and comprehend the numerous practices, which are the significant facts of abroad assignments while transformation, like, familiar with tools, Processes, SLA, WLA, RASCI, designs & KT on telecom products & services.
Familiar with different processes like, Incident management, Problem Management, Change Management, Preventive Maintenance & Experienced on multiple Tools handling under MBNL network.
Contribute to, the objectives and priorities of the BO RAN Support team, providing expert level support of GSM, WCDMA & LTE telecommunications equipment (Huawei, Nokia, Ericsson, Nortel & IP Access).
Involved in Routine activity, Network surveillance through OMC-Radio According to alarm, create an Incident Ticket and assign to concern team to resolve the same in agreed SLA and OLA.
Responsible for Data Configuration, Planning on Hardware/Software dimensioning, Preparing Low/High Level network designs, Expert Level troubleshooting, performance monitoring, preventive, corrective maintenance, resolving various types of customer complaints in time and supporting acceptance testing for integration of new radio equipment’s.
Responsible for technical & proactive support, On-call support, supporting Ad-hoc requests, CM Approvals, Vendor Escalations and providing RCA’s across the MBNL Radio Access Network.
Responsible for High end Technical Support for Huawei 3G Operations to other Projects within EGI.
Providing Technical/Proactive Support for other Back office & Front Office teams like, TXN, OSS, Core, Dead Cell, Problem Management, Tools, Alarm Monitoring, Performance, Leased Line, Incident Management, Change Management, Dispatch, Field Operation and other project teams.
Responsible for all Technical/Project meetings with Vendor, customer & internal teams and Supporting in all technical and Management bridges whilst handling Major Service outages across the network.
Involved in the recruitment of efficient resources for Back Office RAN Operation for MBNL Network.
Responsible for Installation, Commissioning & Integration of Huawei RAN/BSS nodes and Installing CPRI signal Cables, RF jumpers & power cable and integrating BBU cards.
Responsible for 3G RAN Design, IP address plan, HLD (High level design), LLD (Low level design), script preparation, Data configuration, software/Patch upgrades, License activation & Acceptance testing for RAN/BSS nodes including IPCLK servers.
Demonstrated ability in various project rollout activities like, New NodeB Integration, NodeB Migration/Re-homing, RNC sub rack Expansion, RNC Cards Expansion, IP CLK Server Implementation, and SAU Cards Implementation.
Responsible for performance monitoring, day to day network operations, preventive & corrective maintenance.
Investigation of Radio Frequency and Network Problems such as Bad Coverage area, Pilot Pollution, Access Failures, Drop Calls, High RSSI, Handover issues through drive testing, network performance statistics and Interference diagnosis.
Responsible for preparing the layout/drawings/specifications of telecommunication equipment’s like, BTS/BSC/NodeB/RNC/M2000 servers and following through to Approvals from telecom service providers.
High level understanding of rules & regulations and specific procedures of Telecom Authority (TRAI) in deploying the telecommunications equipment.
Routine activity, Network surveillance through Operation and monitoring center-Radio. According to alarm create an Incident Ticket and assign to concern team to resolve the same in agreed Service Level Agreement (SLA) and Operation Level Agreement (OLA).
Responsible for Back office RAN operations like, alarm monitoring, alarm interpretation, handling and fault rectification with good technical expertise of GSM networks & ZTE BSS Products.
Supporting project rollout activities like, BTS/BSC/TRC commissioning and Integration with core network.
Responsible for data configuration, Backup & fallback restoration, BSS Software/Patch up gradation, Hardware Dimensioning and Frequency re-plan, Re-parenting/Re-homing, Network Health checkup, Preventive & Corrective Maintenance of entire ZTE network so as to accomplish the preferred performance level of GSM network.
Responsible for validating the BSS equipment’s site layout/design along with specifications of power resource and Transmission lines requirement and recommending the specific designs for Approval.
Performing CR’s and TT’s Management and facilitate the smoother Back office RAN operations.
Liaising with Radio Network Optimization & Planning, TXN, Core, Project, Field and Vendor support teams to provide the valuable Solutions in order to improvise the network performance in desired level.
Responsible for ZTE OMCR & BSS nodes Installation, Commissioning and Integration with core network as a part of Project Rollout Activity and Managing the entire GSM network as a part of O&M services.
Responsible for BSS Technical Support, Data Configuration, Resource Planning, BSC Running Diagnosis, EDGE SW rollout, OMCR/BSS Software/patch up gradation, Health check, Troubleshooting, Proactive & Corrective Maintenance, Hardware/Software Dimensioning and preparing the site layout design.
Responsible for entire Performance Management Activities and taking necessary actions to maintain Network availability and KPI as per agreed SLA.
Analyzing RF Parameters like, LAI/CGI/BSIC/BCCH, C/I, Power control, Handover definitions of the Cell.
Responsible for Cluster wise drive testing and troubleshooting for optimum coverage requirements.
Analyzing Drive test log-files through TEMS Investigation & MapInfo and propose required changes at physical site and implement soft parameter changes in BSS system end.
Supporting customers like, BPL/Hutch & SPICE and Subcontractor like, IWS during I & C.
Hosting the Weekly & Monthly Meeting with SPICE, BPL/Hutch and IWS (Drive Test Team) about Current Network’s development in order to bring Good Quality of Network.