Admin Associate
Sicuro Group LLC
Total years of experience :12 years, 9 Months
Performed a variety of general administrative, clerical, and office support activities for the department and/or managers to facilitate the efficient operation of the organization.
Key Responsibilities:
• Liaise with the company’s travel agency for travel requirements.
• Visiting consulates for arranging overseas visas for deployments.
• Visit Chamber, MOFA, DM, DED and other govt institutions for various documentations, clearance, stamping, and certification needs if any.
• Manage the CEO’s internal & external correspondence.
• Handling inbound calls & provide general support to visitors.
• Maintaining office stationeries with proper inventory of resources.
• Ensure office cleanliness & smooth operation of all office equipments.
• Assist the Accounts dept for various banking & remittance needs.
• Assist logistic team in brining shipments from Free-zone areas.
• Managing contract papers & other important files of employees.
Coordinated with technicians to provide excellent maintenance support to the clients towards resolving their issues, by ensuring that necessary spare parts are procured and made available on time to rectify them.
Key Responsibilities:
• Deploy technicians to worksites to rectify maintenance issues.
• Creating duty schedules for technical staff.
• Obtaining spare parts quote from suppliers (both local & international).
• Coordinating with the purchase & logistics team in procuring them.
• Create quotations, Sales Orders, DOs, and Sales Invoices in SAP.
• Generate sales reports in SAP for line manager.
• Liaise with finance to settle vendor payments & obtain SOAs.
• Follow-up with clients to settle outstanding payments.
• Responsible for handling the stock room & its inventory.
• Procure uniforms for technical staff, and handle the petty cash.
• Monitoring & recording the overtime hours of technicians.
• Maintaining proper documentation & filing system.
Assisted the HR Manager and other executives in various HR related activities and provided excellent hospitality service towards the Front Desk as well in a well-organized and professional manner.
Key Responsibilities:
• Schedule interviews for shortlisted candidates.
• Pre-Hiring of new staff - arranging their medial & accommodation.
• Coordinate with PRO for visa stamping & labor card issuance.
• Applying their medical insurance with the provider.
• Procure and supply of uniforms with accurate periodical inventory.
• Handle the leave application process & arranging settlements.
• Obtain clearance from different dept for terminated/resigned staff.
• Proper documentation & filing up all the employee records.
• Welcoming new guests at Reception and assisting on their needs.
• Attending inbound calls & diverting to the concerned dept.
• Maintaining visitors log & Booking conference room for meetings.
• Receiving all documents & parcels at Front Desk & dispatching it.
Process Handled - Symantec Norton Anti-Virus.
• Providing on-call technical support to the US customers to resolve their anti-virus software issues, and update the same into the system.
Bachelor of Computer Application