Project Manager
Cushman and Wakefield
Total years of experience :17 years, 8 Months
Cushman & Wakefield Indonesia
Jakarta, Indonesia.
• Meet with clients to identify their needs and develop a customized Move Plan.
• Plan, coordinate, and guide clients through the entire moving process.
• Coordination with other workstreams (internal/external) in delivering all projects/activities, including construction, facilities management, and
technology workstream
• Assist clients to determine which items to keep, donate, gift, sell, or discard.
• Professionally pack all items and coordinate with movers.
• Meet scheduling and budget objectives; oversee implementation of objectives.
• Coordinate with community managers, real estate agents, and other partners.
• Supervise, train, and direct team members.
• Ensure adequate supplies and materials are available to complete the project.
• Utilize project management tools for timely completion of the moving project.
• Projects Completed:
o HSBC Indonesia Main Office Moving Project
o Google Indonesia Office Moving Project
PT. Tridharma Kencana
Serang, Indonesia.
• Lead, develop, and implement IT initiatives that enable the Company to compete more vigorously and more profitably in a constantly changing
and demanding marketplace.
• Translates the company vision into IT systems and procedures, articulating this critical link to the company stakeholders including the Executive
Team, IT staff, and employees.
• Manage, motivate, and develop all staff within the IT group. Ensure the organizational structure is appropriate for supporting the company’s
current and future business needs.
Recruit appropriate talent.
• Develop IT policies and procedures on a basis for ensuring consistency in standards and leveraging of common systems.
• Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating
trends; anticipating requirements.
• Participate actively with the Operating Team to ensure our systems environment addresses the needs of the business.
• Lead and coordinate the development of the company's infrastructure to ensure key business strategies and processes are supported by systems
that enable growth and flexibility.
• Oversee analysis and evaluation of staffing requirements to fulfill business requirements including directing the evaluation of make vs. buy
decisions as they relate to outsourcing vs. in-house provisioning and identifying and developing strategic partnerships with key IT suppliers,
licenses and contracts, vendors, and consultant organizations.
• Ensure availability of necessary application systems to support business and operation needs.
• Establish and measure IT performance relative to cost, value creation, and customer satisfaction in the key areas of operating systems,
telecommunications, network management, and desktop support.
• Lead and coordinate selection, installation, operation, support, and maintenance of the company's information technology infrastructure (i.e.
operating systems, networks, telecommunications, hardware, and peripherals).
• Protect the company and its operations against IT risks, including unauthorized access to information, data integrity problems, loss of processing
capability, and poor service levels.
• Set office automation standards within the company and oversee acquisition, deployment, and support of office support systems.
• Completes projects by coordinating resources and timetables with the user department and data center.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal
networks; benchmarking state-of-the-art practices; participating in professional societies.
• Apply a structured change management approach and methodology for the people side change caused by projects and change efforts,
• Develop a change management strategy based on a situational awareness of the details of the change and the groups being impacted by the
change,
• Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns,
• Conduct readiness assessments, evaluate results, and present findings in a logical and easy-to-understand manner,
• Develop a set of actionable and targeted change management plans - including communication plan, sponsor roadmap, coaching plan, training
plan, and resistance management plan,
• Support the execution of plans by employee-facing managers and business leaders,
• Be an active and visible coach to executive’s leaders who are change sponsors,
• Create and manage measurement systems to track adoption, utilization, and proficiency of individual changes,
• Identify resistance and performance gaps, and work to develop and implement corrective actions,
• Create and enable reinforcement mechanisms and celebrations of success,
• Work with project teams to integrate change management activities into the overall project plan,
• Work with corporate communication, training, HR, and OD specialists in the formulation of particular plans and activities to support the project implementation.
• Worked with the Project Manager of Transformation Office Sub-directorate moving project from Menara CIMB NIAGA Karawaci to Synergy
Building Alam Sutra in 2012.
Solusindo Total Teknikatama
Jakarta, Indonesia.
• Reporting to the Director, take a leadership role in realizing business objectives targeted at revenues, margins, volumes, and customer retention.
• Develop and generate new businesses through solution selling and managing relationships with key accounts,
• As Project Manager, set implementation schedule for the project,
• Open lines of communication to clients, especially with the senior-level people, create value to solve their challenges and assist with the sales
process,
• Prospecting, cold calling, qualifying customers, making presentations, preparing proposals, following up, closing sales, and maintaining a good
relationship with the customers,
Standard Chartered Bank
Jakarta, Indonesia.
• Coordinates all systems and technology-related projects in C&IB,
• Project-manages the development and enhancement process for new systems from a business perspective with input provided by
Product/Service owners,
• Supports Country Specific Software not supported by Global Technology Services/C&IB IS team,
• Researches and makes recommendations regarding new technology-based ways of working to reduce delivery costs and to increase customer
satisfaction,
• Provides ongoing systems support to computerized equipment and terminals within C&IB to ensure maximum performance and minimum
operating cost by engaging appropriate vendor services, negotiating and monitoring service against standards,
• Serves as a single point of coordination and control of outstanding issues and a medium that facilitates full understanding of issues/needs of the
business by technical staff and vice versa,
• Manage and monitor all C&IB system changes (PCR/SCR),
• Ensure that key risk and regulatory criteria are met and that Senior Management is forewarned of any likely contravention,
• Determines acceptable Service Levels internally and externally and is responsible for agreeing these a monitoring performance,
• Represent C&IB in the Business Continuity Plan at Disaster Recovery Site and ensures the plan goes smoothly,
• Review security matrix which has been set up by Security Officer to ensure that C&IB systems are complying with IT Security Policy.
• Project Team Leader for C&IB Y2K project, and lead 22 Engineers as team members,
• Project Team Leader for Y2K Standard Build Project in SCB Indonesia, including upgrading 900 PCs in SCB Indonesia,
• Project Team Leader for Implementation of McAfee Zero Administration Client Suite (Automated Software Distribution, Packaging and Inventory),
• Technical Support for SCB Electronic Banking applications and servers,
• Negotiation with vendors for purchasing new software and/or hardware when needed,
• Prepare the Service Level Agreement with business users,
• Responsible for Disaster Recovery Plan (DRP) for C&IB.
Standard Chartered Bank
Jakarta, Indonesia
• Responsible for implementations of hardware, software, and business applications under Global C&IB Group instructions and guidelines,
• Manage and provide a system and technical support for proper operation of all computer facilities including coordinating training, and support
for all C&IB users,
• As the interface between Global C&IB Group, Global Technology Services, and end-users regarding all C&IB business application and HUB System
in Hong Kong,
• To provide all MIS reports needed by Senior Management and Global C&IB Group,
• Setup Electronic Banking Application in SCB Indonesia, including at Customer site,
Jakarta, Indonesia
• Support PC Software development, LAN (NOVELL NETWARE) and cabling system for the head office at Jakarta and all branches,
• Support data communication for LAN system (Novell NetWare) and LAN to LAN (Wide Area Network) using the modem facility and Leased Line,
including AS/400,
• Responsible for Trade Finance Office IT moving project from Mangga Dua Office to Wisma Atria (now ANZ Tower) in 1994,
• Team member of SCB IT moving project from Wisma Kosgoro to Wisma Atria (now ANZ Tower) in 1994,
• Support SCB DaVinci E-Mail System for Indonesia (Jakarta, Medan, Bandung, Semarang & Surabaya),
• Setup and troubleshooting of ATM (Automated Tellers Machine) for all SCB Branch offices.
• Developed system procedure and training for end-user,
• Setup Syntellect Voice Response Unit (VRU) Server for Phone Banking,
• Responsible for Export-Import System Conversion Project from PC Server to Mainframe in Hong Kong on HUB Centralization Project in 1994,
• Responsible for Signature Verification System Conversion Project on HUB Centralization Project in 1994,
• Responsible for implementation of Common Software System on LAN (CSSL) in 1994,
• Setup On-Line Signature Verification System between Head Office in Jakarta and branches 1994.