HR Transformations Programme Manager
Hamad Medical Corporation
Total years of experience :11 years, 7 Months
Successfully rolled-out the first ever set of 32 clinics in partnership between two largest, most prominent hospitals of the country (HMC- SIDRA). Chaired the workforce group, integrated the HR function, covering staffing, legal/contracts, Learning & Development, drafting workforce policies & procedures and employee manuals, ensuring protection and career enhancement of employees.
Launched set-up of three new hospitals within the corporation including 700+ staff transfers and recruitment, policies, procedures, transfers and onboarding of staff. Delivered first Staff Separations Center across the organization for a mass separation of 800+ staff efficiently, by slashing the process cycle time down by 3 months. Established HRBP model by initiating white paper for decentralized HR business model for strategic planning. Led change to transition to a successful decentralized HR model across 5 largest business units to drive business results effectively and efficiently. Boosted organizational effectiveness /performance by reshaping the HR organizational structure to a decentralized model, creating a fit for purpose lay-out across the 28, 000 employee organization. Managed all sensitive, critical, time-bound communication for any new HR projects across the organization including crucial recruitment agencies, high profile candidates, internal Line Managers. Improved employee engagement & retention by leading the exercise of upgrading of various employee contracts. Slashed onboarding time for new hires, by leaning and re-designing processes for the function, enhancing efficiency and driving business results. Spearheaded planning and implementation of Onboarding program for Senior HR executives. Overhauled HR processes, boosting efficiency and slashing recruitment cycle time, by overseeing implementation of an interim HR system to transition into Oracle iRecruitment usage in order to replace the various legacy HR systems. Scoped out, designed and created efficient processes, delivered first ever comprehensive Talent Acquisition SOP manual in the history of the organization reducing onboarding time for new recruitment staff. Managed the successful roll-out of the HR Self Service project across 6 business units easing the access of HR functions for more than 10, 000 employees. Facilitated a team of 25 personnel to deliver the largest recruitment drive of recruiting 5000 new staff. Analyzed HR data, created formal reporting structures, introduced Dashboard and Reporting Tools including MI charts. Designed and launched High-Level KPI Database for departments within HR. Facilitated various recruitment fairs successfully. Drafted documentation including Mission and Vision for the revised recruitment function. Led exercise for conducting training needs assessment & managed, organized technical trainings for approx. 700 staff across organization & . customer services trainings for more than 80 HR staff. Trained and up-skilled the internal team to be able to re-engineer processes. Supported training and development programs, introduced employee recognition programs/initiatives including numerous training workshops, one-on-one coaching and development sessions. Integrated various functions within wider HR to be able to deliver on core projects across the organization.
Operated as an internal consultant for specific service lines providing information, input on strategic planning, problem solving, organizational effectiveness / training, employee relations, employee engagement and coaching. Partnered with the HR Leadership and other HR departments regarding employee issues, job evaluation and design, organizational structure, etc. Facilitated and participated in organizing redesign efforts, focusing on opportunities for organizational integration, coaching leaders and employees on effective change and transition practices. Led exercise for psychometric testing for senior leaders across HR to restructure delivering effective results.
a. Authored the draft Feasibility Study Proposal for Qatar Foundation - Education City Doha. I was part of a team of Consultants, Academics and Engineers from Sweden that drafted this comprehensive document.
b. Liaised with local organisations within Qatar for business development opportunities for the parent company SWECO and IFS, reporting to their representative company Safegate International (sole representatives of the two Swedish companies across Pakistan).
• Facilitated various projects from design to implementation including organizational development, change management initiatives including staff retreat, workshops, to project management and planning projects,
to authoring annual and accreditation reports for external clients, enabling accreditation for UCQ, establishment of department KPIs, to designing, planning and implementing scholarship funding program.
• Authored communication pieces including quarterly company and HR newsletters, speeches for various senior leadership, newspaper articles and pieces.
• Elevated the profile of the organization on public forums and helped drive public engagement by publishing various writing pieces in local newspapers and on company website.
• Managed Marketing and Public Relations budget.
• Drafted Standard Operating Procedures and created the first SOP manual for the department including Project Management processes and procedures.
• Established active working relationship with parent company, ensuring aligned branding and communication strategies across the globe.
• Secured various funding opportunities for students by establishing relationships, communication and protocols with local companies across the state.
• Secured various new HR positions by created effective business proposals to represent minorities in the workforce.
• Boosted efficiency of the department by created and pioneering project management plans and managing the project management system covering all projects for the department; internal and external.
• Managed on time delivery of projects and increased internal communication by managing work flow and monitoring success of strategic projects and priorities including special departmental events, within budgetary constraints.
• Produced substantiated and accurate marketing data by planned and conducting various market surveys/focus groups to substantiate data.
Seconded to HR Project Advisor role to largely support in the delivery of largest recruitment drive.
• Initiated and proposed strategy aligned models for recruitment and selection by assessing current practices, ensuring business results.
• Led the exercise of delivering on the largest International recruitment drive, ensuring recruitment cycle time reduction.
• Boosted relationships with external Canadian Associations and networks to progressively aid in the recruitment drives/campaign for the organization.
• Counseled line managers, offered career counseling services to employees across the organization.
• Successfully delivered the first ever HR employee handbook.
• Spearheaded the delivery of day-to-day operations of the Marketing department in addition to planning and design of the projects, including all internal and external events from concept to delivery; trade shows, exhibitions, conferences, employee engagement events.
• Facilitated the design and delivery of marketing collateral in various formats and across range of media including print, video, radio/audio.
• Led the authoring of annual plans and budget management for the department.
• Managed the concept to implementation of various conferences including the first Neuroscience Conference hosted in Qatar. Speakers and educators from across the globe attended the conference spread over 3 days.
• Led representation of the company at various trade shows and conferences/ exhibitions including Qatar Career Fair, Arab Health Conference.
MSC IN HUMAN RESOURCE MANAGEMENT I took ten courses during the course of 4 years, which is the requirement of the degree. Please refer to the link below, if you wish. Thanks. Courses include: 1. Employment relations 2. International human resource management 3. Organizational analysis 4. Organizational research 5. Leadership and human resource management 6. Motivation and performance at work 7. Organizational Change 8. Work and well-being 9. Selection and assessment 10. Training and development
