Sergei Venin

I am offering sourcing services as a commission agent for International companies:

- Product evaluation and analysis
- Sourcing of product in any Country
- Negotiations for the procurement and delivery of goods
- Market consultancy
- On-site inspection of factories in other countries

Projects done:
- Procurement of Vietnamese Carbonate Calcium for Indian PVC compound factory
- Sourcing of Chinese Acrylic Dispersion for Russian Distributor
- Sourcing of Chinese Copper Nickel Pipes for Russian construction company
- Market consultancy, Consumables from Thailand for Event company in Cyprus
- On-site inspection of factories in India for Russian PVC Factory.

About the company: Sensis is a worldwide distributor of electronic devices for self-service kiosks, terminals, and ATMs such as hardware, touch screens, or cash handling, overall its 20 different product categories with 1000+ models. With its own R&D department company carry on system integration projects for HoReCa, Banks, Government, E-commerce, and any area where automatization can be applied.

My team: I was part of the operations department, where was the Operations Director, marketing specialist, and me as a market analyst.

Responsibilities: Feasibility study or any kind of analysis with further projects assistant for company owner, and Directors of Sales, Product, Procurement and Operations.

Projects:
1) Plastic raw materials from India to Russia / Kazakhstan:
Distribution of PVC compounds and PET resin & sheets from Indian factories and import to Russia and Kazakhstan. For that I lived in India for 3 months.
I visited Indian factories, study the process of manufacturing and products. Conducted Secondary research of international markets and found 55 potential clients. Partnershiped with Russian Trade Representation in India, Russian bank in India, and several logistic and distributor companies. Created price map of project costs, and organized procurement process.

Result: the order of a test sample for 22 tons for Russian companies.

2) Project sourcing and procurement of different product worldwide.
Working with sourcing platforms like Alibaba or doing manual sourcing in China, Thailand, India, Europe, UAE and so on, conducted Terms & Conditions negotiation, transportation planing and Price optimization.
Products sourced: Electronic devices for Self-service Machines, Spare parts for automobile, Luxury Cars, Snowmobiles and bikes, Computer components, Spare parts for bikes, Stainless steel and so on.

3) Launch of Logistic company:
My team was involved in the launching of a new transportation company for importing goods from other countries to Russia. I found and conducted a competitive analysis of 100 logistics companies operating in the USA, Europe, and Russia, and created a roadmap of interaction with the Russian market.

Result: A commercial transaction with an attracted company from the USA.

4) Market Analysis - ATMs for cryptocurrency From Russia to the USA
For that was done a Marketing research, conducted in-depth interviews with cryptocurrency experts in several countries and created sample of self-service terminal with R&D team for the sale to USA.

Result: Cost & Profit analysis shown that the project is not competitive.

5) Analysis of Micromarket industry in Russia and their main player - Briskly
Comprehensive analyses included Secondary market Research, Product evaluation, metrics used such as SWOT, PESTLE, Porter 5 Forces and meetings with market players. Deep investigation of market main player - Briskly.

Result: The Board of Shareholders decided to suspend the project with high risk factors.

6) Business Development - Roof Screens for main Taxi Company
To enter into new market, together with team of sales managers, procurement and marketing, I was responsible for market analyses, setting up goals and further team coordination.

Result: Developed test sample device for promotion at industry exhibitions.

7) Business Development - Iran Export & Import:
The goal was to find the prospects of partnership with local businesses for export-import projects between the countries. The analysis of the country's economy, import-export rules and the business sector. Ex-head of the Russian trade representative office in Iran and an Iranian business consultant were Involved for the project. Surveys of local businesses, such as banks and the IT sector.

Result: Partnership program with a local consulting company to study the domestic market of Iran.

Responsibilities : With Operations Director I was responsible for analyzing and developing company business process, and assisting Company Owner, Sales, Product and Finance directors with their projects.

Operation Projects:
Integration of CRM system Bitrix24 into company, support, adaptation of 50 employees
Analysis, planning, creation, maintenance and adjustment of departments business processes
Created a knowledge base in CRMn
Created a map of the company's Business Processes between all departments to determine bottlenecks
Was doing daily, weekly, monthly Sales reports and present them in BI dashboards.

Marketing Projects:
With Operations Director constructed a website on Bitrix24 CRM platform for promoting self-service terminals which increased the number of terminal orders from 5 to 100 per month
Launched a promotional website page using CRM Bitrix24 web-designer for subsidiary company from other country by writing tasks for CEO and self-employed designer.
Together with Marketing Manager conducted a B2B telemarketing project to attract the top medical clinic of country, resulted in projects with CMD Clinic and Invitro Clinics.
For Sales Director request for a complex yet simple picture of Parcel Terminal market in Russia with insides for future government project, I analyzed legal relations between market players, studied secondary information, and visualized in Miro tool supply chain map of all Parcel Terminal companies in Russia.

Human Resources Projects:
Created a Corporate Handbook, introduction program for new employees and an entry skill- knowledge test for sales manager candidates.
Was responsible for company introduction and market analyses stages during on-boarding of new team members
Hunting (1000+), interviewing (50+) of potential candidates.

Sales Department Projects:
Supported government-1 year project, and organized Product, Service, Law and Sales teams for creating 58 Technical Documents of electronic devices with further project support.
Reduced the number of unprocessed project applications until 0 and response time to the application from 1 day to 1 hour.
Systematized the approach of regular and project sales by updated business process in CRM Bitrix24
Launched a new product - smart mirrors in Russia market:
-Created a feasibility study and strategy map in Miro tool with projections to enter the market.
-Conducted Problem Interviews with 5 luxury and 5 medium retail glasses shops.
-Composed an interview and segmentation scheme for Product Manager to guide his project work

About the company: Kerten is Corporate Operator with portfolio of 12 brands in 12 countries mainly in the Middel East and Central Asia. Company manage hotels, serviced apartments, restaurants and collaborative coworking Hubs.

Position : Assistant of Operations Director (Corporate office Internship)

My team: I was part of corporate office with Operations Director as my leader and other intern as my team member. In our projects participated Director of Finance Brand Director, Real Eastate CEO, Lawyer Head, IT Project Lead, Public relations manager and Hotels General managers. All projects involved colleagues worldwide in different time zones.

Projects:
- For the pre-opening of the Boutique Hotel in Jeddah, created a new job position for the front office department - House Host, using the Customer Journey concept.
- Created a 6-month Internship program - Assistant of Management, with an introduction program, supporting documents, and promotional video.
- Formulated 65 job positions for 12 departments, as well as SOP for them.
- Created Employee Handbook which should guide hotel associates with rules & regulations, suggestions, and talent handbook a small guide for everyday operations.
- Found a bath amenity supplier - La Maison du Savon de Marseille, negotiate about products, and made a partnership.
- With my intern colleague formulated and designed Brand Book Standards for Boutique Hotels.
- With Operations and Engineering Directors and intern colleague created a Corporate Manual of Architecture and Hotel Design for the Boutique Hotel brand - House Hotel, and lifestyle Hotel brand - Cloud 7. For that, I study other hotel manuals and inspect Dubai hotels to see and measure their Architecture and Design ideas with special attention to disabled people and their convenience.
- Done country analysis which includes location, competition, attractions, and STR reports data such as % Occupancy, ADR and RevPar, to forecast locations for new Hotel openings in Alexandria, Jeddah, Kuwait, Lisbon, Germany, Georgia, Abu-Dhabi, Egypt, Iran, Bucharest and so on.
- Inspected Dubai hotels to create a General Manager & Manager on Duty Handbook, daily -weekly checklist with planned meetings, and Annual Plans.
- Found and made a competitive analysis of 19 Coworking spaces in Dubai.

- Provided full operational service in a restaurant with 400 seats, 2 bars and fine dining services in a michelin restaurant with 75 seats.
- Creating cocktail menu and practicing upselling technicians.
- Completed kitchen training.
- Hosted restaurant events for 700 hundred people.
- Orgonized a project aimed to change the design of a promotion menu based on the guest's survey.
- Developed a design for the bar promotion menu and conducted a presentation "importance of design".
Initiator of teambuilding, staff training and menu engineering activities.

Management of 10 staff members during the breakfast, a la carte and banquet in a europian restaurant with 250 seats and 1 bar/ organized training "basics of service" and "wine service"/ food safety coordination/ work with MICROS system/ service planning and control/ organized menu training for staff/ restored the relationship between management and staff of the restaurant.

University internship.
Learned and practised basics of Host work/ organizing documentation floor/were responsible for the onboarding of new staff members/ trained interns/ organized teambuilding activity "outdoor roller skating".

University internship.
Serving a big groups of international tourists/ attended management lessons from F&B manager/ learned and practised basics of bartending.

University internship.
Learned and practised basics of restaurant service during the breakfast, a la carte and banquet in a European restaurant with 250 seats/ cooperation with a team/ experienced new cultures and nationalities/ was responsible for breakfast and lunch service in a Rooftop restaurant for VIP guests/ learned and practice basics of room service/ practised English communication skills.