Abuja Consultant / Project Manager
YIN Nigeria Limited
Total des années d'expérience :16 years, 5 Mois
− Project Lead for National Mathematical Center, Abuja ISO 9001 Certification Process.
− Auditing Assistant for various company certifications in Quality Management Systems, ISO 9000 and Environmental Management Systems.
− Compilation of Quality Manuals, SOP’s and Quality Procedures.
− Conducting Mock Audits and Awareness trainings.
− Customer Relations Officer.
− Design of a path, framework and roadmap for ISO 27001 standardization process.
Network Engineer, Suburban Systems / ZTE IPTV Implementation on-site project supervisor
- Responsible for design, planning, maintenance and implementation of in-house IT enterprise solutions (e.g. Online ticketing, performance reporting and escalation mechanism; Colasoft and PRTG network monitoring tools)
- Installation / Implementation team member for ZTE IPTV project (IBM X-server series, GPON, ODN and OSP, Media Gateway and Soft switches)
- Involved in the Design and Map survey (using Google earth) for fiber Optic transmission line expansion.
- Support services for Microsoft exchange server 2003, Active directories, Domain Name system server (DNS), Routers, Switches and ASA firewalls for both In-house and external customers.
- Up to date report on performance, network monitoring of few customer and in-house IT infrastructure.
− Auditing Assistant for various company certifications in Quality Management Systems, ISO 9000 and Environmental Management Systems.
− Compilation of Quality Manuals, SOP’s and Quality Procedures.
− Conducting Mock Audits and Awareness trainings.
− Customer Relations Officer.
- Supervised Activities during Brand Activation and report to the HP Brand Manager.
- Coordinated the sourcing and distribution of gifts to customers.
- Maintained a customer database list and informed customers about new activation periods.
- Collected and collated customer complaints and relayed them to HP at the end of the activation periods.
Windows Vista Instructor and Digital
- Enlightened Customers on the basic uses of their Operating System (Windows Vista Premium), why HP chooses Windows Vista and its security benefits and guided them through the basic applications and entertainment features.
Signage Network Technical Support Personnel
- Basic troubleshooting of technical difficulties experienced in the Digital Signage and its component.
- Supports Personnel for IBM X-Server, HP ML Server, Symantec BackUp Solutions, IBM P595 Servers and SAN Boxes.
- Structured Office Cabling Design, Installation and Commissioning.
- Installation and termination UTP cabling, indoor and outdoor.
- Provide support; communicate analysis and solutions to clients via letters, proposal, presentations, brochures etc. as applicable.
- Client management, getting feedback from clients and following up on complaints.
- PC Systems Supporting.
- Auditing Assistant for various company certifications in Quality Management Systems, ISO 9001 and Environmental Management Systems.
- Customer Relations Officer.
• Masters in Technology - M.Tech. Information Security and Computer Forensics, May 2011, SRM University, Kattangulathur, Chennai. Tamil Nadu. India - 1st Class Honours
• B. Eng. (Hons.) Information and Communication Technology (I.C.T), June 2008. Covenant University, Nigeria. - 3rd Class Honours