Senior IT Business Systems Analyst
Schlumberger
Total years of experience :26 years, 2 Months
Analyze & Review the ERP-Module Business requirements and design to implement the overall solutions to fit and serve the purpose of the requirements.
Interface with users to gather ERP applications requirements and translate them into a cost effective information processing system.
Analyze problem areas, interpret operational needs and develop and automate the business solution with UNIX scripts and Autosys scheduler applications.
Automate and schedule the Lawson ERP Batch processing with Autosys Scheduler application.
Integrate and automate, the ERP Business Process module requirements (AC, AM, AP, AR, CB, IC, PO, GL) with Unix Scripts, Autosys Scheduler based on business requirements.
Work with remote Datacenters in Netherlands to resolve server Issues, quick fixes, patch release and System changes and upgrades.
Work with Datacenter Change Management team for the implementation of various IT projects, Technical projects, Technical upgrade, developing, executing & maintaining project plans. Review and Create Action plans and mitigation plans to reduce the technical risks in Business systems process.
Provide L2 and L3 Support for Business Systems & applications, follow ITIL process for Incident Resolution and Problem Management.
Lead and manage Applications Project, with PLMP standards and procedures and Extract KPI status for support teams and push them to achieve the best KPI stats.
Provide administration and support for PVCS Serena Dimensions Change Management tool.
Change Management: Define & Design process flow, Request Types, Software Design Life cycle (SDLC) Model for business functions, Configuration Mgmt. set Rules, Roles & Privileges for Business Applications.
Build, configure and Manage Sun Enterprise Management systems with Sun Solaris and Windows clients for the banking Applications
Administration and configuration management of VERITAS Netback up Master server, Media server with VERITAS Netback up software.
Frame and Schedule backup policies for the Sun machines, Sco-Unix, clients and Windows NT clients Tune, Maintain and optimize the file systems, Configure system resources, relevant to various Banking applications.
System Performance Tuning and management relevant to application process and system kernel.
Expertise in analysis, design, implementation and management of enterprise-wide IT infrastructures.
Coordinate and successfully resolve the problem/incident within the SLA/Benchmark in agreed time frame
Work with Data center Professional for Configuration and customization of Disaster recovery plans and solutions
Design, build and configure of Sun Enterprise systems and clients.
Tuning and maintaining the file systems and optimizing them through VERITAS Volume manager.
Tuning Sun Solaris Network device drivers and protocol stacks for fixed Network throughput.
Install and upgrade patches for Sun Enterprise Systems
Configure system resources and system dependencies through VERITAS Cluster server.
Installing patches for the new software products in Solaris 8 environment and tuning them for their effective functionality.
Administration and configuration of Sun Enterprise server 4500.
Installation & configuration of Sun packages and Cluster patches for effective system functionality.
Extraction of billing data.
Administration and configuration of Message Transfer Agents, User Agents, Message gateways, Message stores For Sun Enterprise servers with X.400 Message Handling systems.
Implement and configure Administrative Management Domain and Private Management Domains (ADMD & PRMD).
Co-ordinate with other ISP’s, ADMD’s and PRMD’s.(MCI/US, ATP/Japan, Mail Net Finland, Sovmail/ Russia)
Firewalls Design Architecture - Using Cisco Pix firewall, Installation of Cisco Pix firewall,
Assessing Requirements, framing policies and implementation of policies, based on Etisalat standards
Installed and configured Sco-Unix gateway for the Fax plus message switch
Bachelors in Electoinics & Communications Engineering PMP Project Management Professional ITIL Information Technology Infrastructure Library CCNA Cisco Certified Network Associate MCP Microsoft Certified Professional CNE Certified Novell Engineer 3.12 C.N.A Certified Novell Administrator 4.1x SPECIALITIES ERP Systems , Work Load Automation & Scheduler Management IT Project Management & KPI Management Change Management Design and Implementation Incident and Change Management with ITIL standards Service delivery with Quality, Showstopper Resolution & Root Cause Analysis, Performance Management, Capacity Planning, Supplier & Contract Management Datacenter and Hosting Vendor Management Business Continuity Planning & Impact Analysis Coaching, mentoring and team management