Business Analyst
Wisoft Solutions
Total years of experience :26 years, 3 Months
Identifying prospective clients for Mobile/Online Advertising in the Middle Eastern region. Business Plan & Sales Strategy Development. Leveraging and driving New Revenue Opportunities with existing Client Relationships. Delivering engaging communication and Interaction, linking brands with its target audiences. End to end account management of Key Corporate Accounts. Getting service related complaints/queries solved with specified Technical Assistance Team.
Advertise international Telecoms publications, prints, online as well as traditional advertising.
Advised New Business plan based on Mobile & Online Advertising to Corporates.
Generated Leads/Business through Referrals/Networking.
Account Management: Large/Corporate/Govt. Accounts.
Campaign Management (SMS: Push/Pull, IVR, WAP, Missed Calls, Contextual SMS ad Tagging)
Involved in Mobile Advertising through Context based SMS ad Tagging and WAP Push
Digital Marketing/Mobile Marketing/E-mail Marketing
Dec ’10 - Aug ’11 SALES EXECUTIVE & HR COORDINATOR
Dreamsoft Computers, UAE
Products Handled : Bulk SMS
Key Responsibilities:
Secured meetings with decision makers at target accounts by executing campaigns using telephone &
Email marketing.
Revenue generation through Software/Tools related to SMS Applications, API, Excel Plugin
Developed customer-centric practices, networks and personal relationships within accounts to generate
customer confidence in product solutions and ensure ease of business.
Furnish expert HR advice, program development and training to diverse commercial, non-profit and
government organizations.
Collaborated with clients successfully delivering comprehensive individualized programs, including
benefits analysis, compensation plans, retention programs, and training.
Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations;
preparing pay budgets.
April '09 - Dec '10 e-sales Support Executive for Middle East \nSIT Mobile Software Pvt. Ltd, Ernakulam \nProducts Handled: Bulk SMS \nKey Responsibilities: \n√ Interacting online with the clients globally. Giving the clients information regarding our product promotion in market. \n√ Finding new business partners and motivating them for greater market penetration globally. \n√ Mediate between technical team and the clients.. \n√ Providing the client with the technical documents ( SMPP and HTTP) \n√ Assisting top managements in executing strategic business development plans.
Mar '07 - Dec '08 Transcriber \nSoft Scribe Pvt. Ltd., Ernakulam. \nKey Responsibilities: √ Making audio files into soft copy (word format) \n√ Providing verbatim transcription of the audio file. \n√ Interpreting the documents of legal, media and business clients. \n√ Responsible for formatting documents according to the guidelines of the company. \n√ Handling business transcription for clients worldwide
Jun ’96 - Dec ’05 HR, INFORMATION ADVISOR
Perfect Electrical Works, Mumbai.
Key Responsibilities:
Coordinating with various staff to resolve day-to-day administrative works.
Drafting letters for the chief executive officer.
Scheduling and coordinating meetings, appointments and events, answering the customer queries.
Drafting of tenders and letters. Preparing payroll and payslips. Purchase office materials.
Maintaining daily logs of the departments.
B.A. in 1996
Mahatma Gandhi University, Kottayam, Kerala.
COMPUTER QUALIFICATION